Sales Analyst

Sales Analyst

Arhaus was founded in 1986 on a simple idea: Furniture and décor should be sustainably sourced, lovingly made, and built to last. Today, we partner with artisans around the world who share our vision, creating beautiful, heirloom-quality pieces that can be used—and loved—for generations.

The Sales Analyst is a liaison between store and corporate operations and is responsible for auditing and balancing monetary transactions for stores daily paperwork, auditing customer accounts, cash and check balancing for the company, and troubleshooting independently with regards to these programs, as well as various related tasks.

Essential Duties & Responsibilities:

• Analytical and Problem-Solving
• Manage store balancing process entirely, while analyzing and resolving issues with the store operations team to resolve issues prior to month end close
• Process audit requests for customer accounts as well as help identify and resolve discrepancies when needed
• Manage balancing and resolve discrepancies
• Respond to credit card disputes and resolve any fraudulent orders
• Audit order and ledger issues for the store operations team
• Manage employee orders process
• Waive or refund any necessary delivery fees as communicated by the store operations and logistics teams. Track any waived delivery fees and ensure policies are being upheld.
• Cross train on departmental responsibilities

Key fundamental skill sets for this role will be:

• Analytical and Problem-Solving
• Strong Communication
• Attention to Detail
• Independent Decision-Making
• High Integrity

Requirements:

• 1 to 3 years of experience in relevant sales and/or financial analysis. Mid-career roles may require 5+ years.
• Proficiency in data analysis
• Adaptability: The ability to adapt quickly to change, multitask, and prioritize in a fast-paced environment.

Arhaus is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Arhaus is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Arhaus are based on business needs, job requirements, and individual qualifications, without regard to race, color, sex, sexual orientation, gender identity, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Arhaus will not tolerate discrimination or harassment based on any of these characteristics. Arhaus encourages applicants of all ages.