Inside Sales Representative - Citrix

Inside Sales Representative - Citrix

Arrow Enterprise Computing Solutions is a part of Arrow Electronics Inc. (NYSE: ARW), and is a global Value Added Distributor for the professional IT reseller channel. Arrow ECS specializes in the delivery of enterprise and mid-range automation products, services, and solutions to value added resellers, system integrators, and Service Providers. Arrow ECS employs a unique and innovative channel management strategy. The location is Houten. Learn more about us at www.arrow.com/ecs/nl.

As an Inside Sales Representative Citrix within the Business Unit Infrastructure, you will provide sales and administrative support in the quotation and order process. Together with your Field Sales colleagues, you will ensure that all customers receive their requested products and services on time. In customer contact, your communication skills and commercial knowledge will be useful, and you are asked to identify sales opportunities; You are customer-oriented and have the company's objectives in mind. You work closely with the Business Development Managers of the Infrastructure business unit.

Function content:

• Drafting quotation requests.
• Processing incoming orders.
• Answering questions about prices and products.
• Acting as a point of contact for customers.
• Proactively contacting customers about ongoing quotation requests.
• Supporting the development and maintenance of long-term relationships with your accounts.
• Communicating with employees of various other departments within the organization, such as Credit Management and Customer Services.
• Handling aftersales (back-order, handling questions) and other administrative tasks.
• Working with CRM and administrative systems.

Function requirements:

• You have demonstrable knowledge of or background in order processing or sales support/sales administration.
• You have MBO+/HBO work and thinking level.
• You work accurately.
• You are customer and service-oriented.
• You are flexible and able to prioritize.

What we offer:

An enthusiastic and fast-growing organization, part of a globally present distribution organization where the interests of our business partners are paramount. We work in the top segment of the IT network and security market where new technologies are constantly being introduced or existing solutions are being improved. A culture where you are challenged to develop yourself and where thinking along and taking initiative are expected. Opportunities for growth on financial and personal levels. Enthusiastic, professional, and driven colleagues and, of course, all necessary equipment, laptop, and mobile phone to achieve the company's objectives. We also offer a modern package of secondary employment benefits.