Sales Development Representative

Sales Development Representative

Ascend is transforming the $10T global insurance industry by combining AI automation with embedded fintech. While insurance makes up 7.2% of global GDP, outdated financial infrastructure—PDFs, emails, and manual reconciliation—slows the industry down. Ascend is the first and market-leading finance automation platform built specifically for insurance, driving its rapid digital transformation.

In just three years, we've:

• Trusted by 1000s of insurance businesses nationwide
• Processed billions in transactions annually, growing 200%+ per year.
• Built a world-class team of 50+ people in our San Francisco and Columbus offices.

Ascend automates the entire insurance financial lifecycle—from collections and accounting to reconciliations and disbursements—helping businesses streamline operations and increase profitability.

Insurance is a $10T+ industry running on legacy systems. AI alone won't fix it, but AI-powered automation embedded into payments and transactions will.

Ascend's mission is to become the leading financial automation platform for insurance by 2030—powering the entire industry's financial operations while transforming the way trillions of dollars move.

As a Sales Development Representative, you'll be a driving force behind Ascend's growth and at the forefront of our go-to-market efforts. In particular, you will play a key role in helping us expand our footprint across the Mid-Market and SMB segments; further solidifying our leadership in space.

To accomplish this, we're on the lookout for someone with a proven history of effective cold calling, coupled with a strong drive for constant improvement and creative approaches to cold outreach. You'll be a key part of a growing team, helping us build a consistent and high-quality outbound motion.

Please note, this role is in-person at our San Francisco office.

Responsibilities will include:

Objective #1: In your first 30 days, you will onboard and get up to speed on Ascend, our processes, and our market (+ begin generating pipeline):

• Develop a deep understanding of the problems that our customers face, how Ascend solves them, and how to communicate that value to prospective customers.
• Learn and ask questions about how we operate as an SDR team, as a GTM function, and as a business more broadly.
• Jump into prospecting, cold calling, cold emailing, and booking demos with guidance and coaching from other team members.

Objective #2: In your first 60 days, you will establish the key habits and processes needed to drive predictable and repeatable results:

• Work with your manager on a strategic initiative that you will own, build, and implement across the team (ex: defining new outreach strategies, figuring out ways to implement AI into the team's workflows).
• Identify and establish a repeatable process to meet weekly, monthly, and quarterly goals, and build structure around your workflows to ensure consistency.
• Experiment with different outreach strategies, messaging, cadences and channels, and attend industry events.

Objective #3: In your first 90 days, you will have in-depth conversations with prospective customers and crush it alongside the other members of our SDR team:

• Collaborate with marketing and our broader GTM function to identify new opportunities and push our team forwards.
• Leverage our data and reporting to find areas for improvement and optimization, both individually and across the sales development function.
• Give feedback to - and receive feedback from - other members of the team to ensure consistent learnings, and mentor new SDRs as they join.

You might be a good fit if you are/have:

• Some Proven Experience: Some SDR experience in SaaS is preferred (but open to ambitious people who break that mold + are eager to grow in their sales career).
• Strong Communication Skills: Comfortable speaking on the phone, clear in writing, and able to adapt messaging to whatever the moment requires.
• Learner's Mindset: Self-motivated and resourceful, and excited by the opportunity to learn new strategies, messaging, and software tools.
• Creative Thinker: Want to experiment with new outreach ideas, and are constantly looking for ways to do things faster, more efficiently, and more effectively.
• Flexible and Agile: Excited by the opportunities that a fast-paced environment offers, and can quickly adapt to shifting priorities and business demands.
• The Ultimate Team Player: You love working alongside others and are energized by team wins above all else.

Nice to haves:

• Experience with the following tech stack: Salesforce, Outreach, LinkedIn Sales Navigator, Apollo and Clay
• Exposure to startup environments and adeptness in navigating ambiguity

Compensation: $70,000-115,000 OTE

Benefits:

• Competitive base salary and meaningful equity in a fast-growing company
• 100% health premiums covered for you and your dependents
• 401k with employer matching options
• Unlimited PTO
• Monthly company-paid commuter benefit options
• Parental and family leave
• Lunch provided when in office
• Company outings and off-sites
• Dog-friendly office!

Join Ascend and be part of our mission to revolutionize the insurance industry and contribute to global financial modernization. Your leadership can make a significant impact on improving the $1T+ insurance industry.

Equal Opportunity

We are committed to equal opportunity employment and embrace diversity within our organization. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We encourage candidates to apply even if their experience doesn't precisely match this opportunity. We value diversity and are dedicated to equal opportunity employment.