Sales Account Manager

Account Manager

The role of an Account Manager is to build relationships with new clients and manage relationships with existing ones to drive revenue growth through new business development and client relationship management. The Account Manager focused on outbound activity, pipeline generation, and closing opportunities. As a key member of the company, the Sales Account Manager is responsible for generating new opportunities through warm and cold outreach, booking and conducting discovery calls, coordinating product demonstrations, and advancing prospects through the proposal stage. They are also expected to build and manage strong client relationships, identify new sales opportunities within accounts, and proactively uncover growth potential, even before the client has stated a need. This individual will serve as a primary point of contact between clients and internal teams, often coordinating across departments. A successful candidate will be a strategic communicator, skilled at both planning and executing account activities and delivering on activity and pipeline generation goals. This is a high-impact, front-line sales role suited for a driven and resourceful professional who thrives in a fast-paced, performance-driven environment and is passionate about building long-term business relationships.

Duties/Responsibilities:

• Illustrate the value of products and services to create growth opportunities; compile and analyze data to identify trends
• Perform prospecting activities such as cold calling and networking
• Generate and qualify sales leads and opportunities
• Understand the business drivers of the higher education market and map solutions to enhance the customer's business operations.
• Follow up with clients regularly to ensure needs are being met and to identify opportunities
• Maintain a database of clients, prospects, partners, and vendors in CRM
• Develop a sales strategy in the allocated sectors with a target prospect list
• Achieve monthly and quarterly KPIs and quotas
• Prepare sales action plans and strategies
• Negotiate and close opportunities
• Prepare and present sales contracts
• Ability to quickly establish and build relationships
• Acquire new accounts and up-sell / cross-sell into existing accounts
• Maintain a comprehensive knowledge of our products and services and how they can benefit our customers
• Identify Customer pain points and align appropriate Software solutions
• Work with Customers in building Case Studies & ROI to show the value of applying our solutions.
• Manage the assigned territory by providing sales call reports, territory analysis, and accurate forecasting data within Salesforce
• Build a capture plan of prospects within the territory. Ability to reach key decision-makers
• Become a trusted advisor to the customer by understanding their existing and future roadmap.
• Arrange and conduct product demonstrations and presentations in conjunction with the Solution Engineering Group
• Support customers after initial sales to seamlessly migrate to our Implementation Team

Required Skills/Abilities:

• A self-starting personality with a spirit of entrepreneurship
• Prior experience in sales, particularly in a B2B environment
• Experience with standard customer management relationship software and platforms
• Understanding of standard sales techniques and theory, including sales funnel
• Strong, active listening skills
• Excellent written and verbal communication and presentation skills
• Experience with complex sales cycles
• Strong Work Ethic and willingness to work extended hours (nights and weekends)
• Proven track record of consistently achieving sales quotas
• Ability to travel up to 50%
• Strong prospecting skills
• Track record of reaching key decision-makers
• Presentation skills both remotely and in-person
• Ability to work with a diverse group of people

Education and Experience:

• Bachelor's degree or a combination of relevant experience, education, and training that equates to the required degree
• 2-4 years of sales experience in enterprise software

Worker Type: Regular

Number of Openings Available: 1