Inbound Sales Representative

Inbound Sales Representative

The Inbound Sales Representative converts qualified inbound leads into active delivery partners by conducting consultative sales conversations, guiding prospects through the onboarding process, and consistently meeting performance targets. This role combines inside sales, customer service, and account management to build strong partner relationships while maintaining accurate CRM records and contributing insights that improve sales operations and program performance.

Responsibilities

• Respond promptly to inbound leads from prospective delivery partners and qualify them based on program criteria.
• Conduct consultative sales calls to understand partner needs, business models, and goals, and clearly communicate the value proposition of the delivery program.
• Guide partners through each stage of the onboarding process, ensuring a smooth and efficient transition into the program.
• Maintain accurate and up-to-date records of all interactions, lead status, and progress in CRM systems.
• Manage a high volume of calls while handling multiple leads simultaneously and keeping them moving through the sales funnel.
• Meet or exceed monthly KPIs, including call volume, lead conversion rates, and partner activation goals.
• Provide clear, actionable feedback to leadership on lead quality, market trends, customer objections, and opportunities for process improvement.
• Collaborate with team members and cross-functional partners to share best practices and improve overall sales effectiveness.
• Deliver a customer-first experience by providing responsive, professional, and solution-oriented service to prospective partners.

Essential Skills

• Minimum 2+ years of inside sales or business development experience, handling both inbound and outbound calls.
• Proven experience in sales, customer service, and account management.
• Strong communication and interpersonal skills with a customer-first mindset.
• Demonstrated ability to make high volumes of calls and manage multiple leads at the same time.
• Experience using CRM tools is required.
• Ability to work independently as a self-starter while contributing effectively as part of a team.

Additional Skills & Qualifications

• Experience in logistics, retail, or technology sales is preferred.
• Salesforce experience is preferred.
• Experience with sales enablement platforms is a plus.
• Bachelor's degree is preferred but not required.

Work Environment

This is a project-based contract role with eligibility for two weeks of paid time off after a successful six-month performance review, with no tenure limit on the project. The standard schedule is Monday through Friday, 9:00 a.m. to 5:00 p.m. CST. The position operates in a hybrid model, requiring in-office presence two days per week and remote work for the remaining days. Work is primarily computer- and phone-based, using CRM systems such as Salesforce and other sales enablement tools in a professional office environment.

Job Type & Location

This is a Contract position based out of Austin, TX.

Pay and Benefits

The pay range for this position is $29.00 - $29.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Austin, TX.

Application Deadline

This position is anticipated to close on Jun 2, 2026.