Inside Sales Coordinator

Sr. Coordinator

We are seeking a dedicated and detail-oriented Sr. Coordinator to join our team in a hybrid role. The position requires working on-site from Tuesday to Thursday, 7:30 a.m. to 3:30 p.m., where you will manage account information, venue details, and program records. This role involves maintaining high standards of accuracy and consistency in our customer management system.

Responsibilities

• Maintain accurate account contact information, venue details, and program records in the customer management system.
• Respond to customer inquiries regarding SKU rationalizations, pricing changes, asset transfers, and ownership changes, ensuring successful resolutions.
• Handle account requests including setup and maintenance, equipment service, accounting disputes, product tracking, and delivery claims, driving efficient processes.
• Collect information from internal and external customers to identify and implement creative solutions for resolving issues impacting customer relationships or timely delivery.
• Participate in business planning with field leadership to set business goals, identify customer support needs, and find opportunities to achieve sales targets.
• Conduct proactive sales and support outreach calls by tier, driving results.
• Develop and manage a personal sales strategy to identify opportunities within the existing customer portfolio for profitable and successful outcomes.
• Establish, develop, and maintain business relationships with current customers to generate new business product sales.
• Measure and report weekly sales and regional activities to ensure KPIs and sales goals are met.
• Prepare and submit activity and results reports, including monthly and annual portfolio performance analysis.
• Manage designated beverage business leads by qualifying and converting them to support new business activation or disqualifying undesirable opportunities.
• Support monthly and annual sales goal quotas by managing qualified CRM opportunities to closure.
• Actively participate in division sales team calls and make in-person annual regional visits or periodic business travel.
• Serve as a liaison between the field, office, and support departments regarding policy changes, inventory updates, and unscheduled system or support interruptions.

Essential Skills

• Sales support
• Inside sales
• Administrative support
• Microsoft Office
• Outlook
• KPI management
• SKU rationalizations
• Pricing strategies
• Customer service
• Data entry
• Microsoft Excel

Additional Skills & Qualifications

• 2+ years of experience in account management or customer service
• Knowledge or experience in the coffee, beverage, or foodservice industry preferred
• Ability to think on feet
• Detail-oriented
• Strong organizational skills

Work Environment

The role is located downtown, and it is recommended to use public transportation due to expensive parking. The team is fun and the company is one of the largest in the food industry, providing an engaging work culture.

Job Type & Location

This is a Contract position based out of Seattle, Washington.

Pay and Benefits

The pay range for this position is $28.00 - $29.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Seattle,WA.

Application Deadline

This position is anticipated to close on Oct 6, 2025.