Inside Sales Representative

Inside Sales Representative

Position Overview

As Sales Representative, you are responsible for overseeing the sales of products from begin to end. This individual is the direct point of contact with a customer and in charge of ensuring a customer's needs and expectations are met. A sales representative should know their product inside and out and guide their customers through the purchase process efficiently and satisfactorily.

Key Responsibilities

• Acquiring new customers by reaching out to leads
• Researching customer's individual or business purchase needs
• Serves existing customers by optimizing current purchase plan
• Adjust sales tactics based on tests and new insights in the field
• Resolves customer complaints and queries
• Resolves customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management.
• Making recommendations for the customer
• Maintains documentation on customer contact and account updates
• Maintains monthly or bi-monthly minimum goals
• Keeps management informed by submitting activity and result reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.
• Completes market research and monitors competitor activity
• Monitor competition by gathering current marketplace information on pricing, products, new products, delivery schedules, and merchandising techniques.
• Recommend changes in products, service, and policy by evaluating results and competitive developments.
• Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
• Provides historical records by maintaining records on area and customer sales.
• Contributes to team effort by accomplishing related as needed.

Skills

Customer service, Microsoft office, communication & people skills

Top Skills Details

Customer service, Microsoft office, communication & people skills

Additional Skills & Qualifications

Great customer service skills

2-3 years of sales experience

Experience Level

Entry Level

Job Type & Location

This is a Contract to Hire position based out of Miami, FL.

Pay and Benefits

The pay range for this position is $20.19 - $21.63/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Miami, FL.

Application Deadline

This position is anticipated to close on May 21, 2026.