Inside Sales Representative

Inside Sales Representative

The Inside Sales Revenue Support Associate plays a key role in supporting the direct-to-consumer sales channel. This position provides administrative and operational support to the Inside Sales team, helping drive revenue growth and enhance customer experience.

Responsibilities:

• Handle inbound and outbound calls professionally, maintaining a customer-focused mindset.
• Build relationships with customers, field representatives, distributors, and internal teams.
• Communicate product value in a consultative manner and enhance the customer experience.
• Support sales representatives and ensure customer needs are met.
• Maintain accurate records in CRM and call center systems.
• Multitask and manage various administrative and operational tasks.
• Support lead conversion, quote generation, and other sales activities.
• Develop product knowledge and communicate its impact to customers.
• Complete required training and ensure compliance with company policies.

Essential Skills:

• Strong communication skills.
• Experience with CRM systems, particularly Salesforce.
• Proficiency with Microsoft Office Suite.
• At least two years of experience in a call center or sales environment with target achievement responsibility.
• Ability to multitask and work collaboratively.

Additional Skills & Qualifications:

• Experience in the pharmaceutical, biotech, or medical device sales is a plus.
• Ability to handle administrative tasks such as quote generation and order processing.
• Strong phone skills to manage high-volume inbound calls.
• Proficiency with Microsoft Excel, Word, and related tools.

Work Environment:

This is a fully onsite role in Valencia, with standard business hours from Monday through Friday, 8:00 AM to 5:00 PM. The work environment is highly collaborative and supportive, with a strong emphasis on teamwork. The culture is friendly, energetic, and fun, with team members enjoying camaraderie, potlucks every Friday, and a positive atmosphere. The department is fast-paced and dynamic, with most team members having less than a year of tenure. New hires will receive hands-on training and shadowing. The Inside Sales Department consists of approximately 24 people, with 18–19 in the office and a few remote. The new support role will assist both the Lead and VA Teams.

Job Type & Location:

This is a Contract to Hire position based out of Valencia, California.

Pay and Benefits:

The pay range for this position is $26.00 - $30.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type:

This is a fully onsite position in Valencia, CA.

Application Deadline:

This position is anticipated to close on Oct 10, 2025.