Inside Sales Representative
Aston Carter
Job Title
Handle inbound calls to assist customers with inquiries, appointment scheduling, and service updates.
Make outbound follow-up calls to confirm appointments and gather additional information.
Provide scripted product knowledge across multiple home improvement categories.
Accurately and efficiently enter customer data into CRM systems.
Identify opportunities to connect customers with sales representatives.
Escalate complex inquiries to higher-level agents or supervisors as appropriate.
Maintain professionalism, empathy, and enthusiasm in a fast-paced call environment.
Deliver exceptional customer experiences on every interaction.
Consistently meet or exceed call handling, scheduling, and accuracy targets.
Demonstrate reliability through consistent attendance and punctuality.
Maintain high standards of data entry accuracy and compliance with standard operating procedures.
This position is 100% onsite.
This is a Contract to Hire position based out of Bedford Heights, OH.
The pay range for this position is $16.00 - $16.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision, Critical Illness, Accident, and Hospital, 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available, Life Insurance (Voluntary Life & AD&D for the employee and dependents), Short and long-term disability, Health Spending Account (HSA), Transportation benefits, Employee Assistance Program, Time Off/Leave (PTO, Vacation or Sick Leave).
This is a fully onsite position in Bedford Heights, OH.
This position is anticipated to close on Jan 30, 2026.