Sales Administrator

Sales Administrator (Entry-Level / Sales Career Path)

The Sales Administrator plays a critical role in supporting the sales organization by assisting with order processing, customer communication, and day-to-day sales operations. This position is ideal for an early-career professional or Entry-level who is motivated, highly organized, and eager to build a long-term career in sales and customer management.

This role offers hands-on exposure to customer interactions, sales processes, and internal operations, with the opportunity to develop into a more advanced sales or account-focused role over time for someone who demonstrates initiative, curiosity, and a strong sales mindset.

Key Responsibilities

• Serve as a point of contact for customers, supporting sales activity, order questions, and basic technical inquiries
• Enter and maintain customer purchase orders in QuickBooks, ensuring accuracy of pricing, quantities, and order details
• Coordinate shipping logistics by confirming methods, sharing tracking information, and partnering with internal shipping teams to ensure on-time delivery
• Update order changes, shipping updates, and customer information in QuickBooks and related systems
• Monitor incoming online orders, RFQs, and inquiries from the online store and route them to the appropriate Sales Representatives
• Maintain accurate product, pricing, and service information within ERP and CRM systems
• Partner with the Production Manager to help ensure inventory and system accuracy
• Prepare, ship, and track customer samples
• Communicate quality-related updates or issues to customers in a professional and timely manner
• Take notes during sales meetings and assist with sales and marketing initiatives as needed

Ideal Candidate Profile

This role is well-suited for someone who may be early in their career but is eager to learn, grow, and take ownership.

We're looking for someone who is:

• A self-starter with a strong work ethic and "go-getter" mentality
• Interested in developing a career in sales, account management, or business development
• Highly organized, detail-oriented, and able to manage multiple priorities
• Comfortable communicating with customers, sales teams, and internal stakeholders
• Curious, coachable, and open to learning systems, products, and processes
• Able to perform accurately in a fast-paced, customer-facing environment

Skills & Experience

• Strong verbal and written communication skills
• Solid organizational, time management, and follow-through skills
• Basic comfort working with systems and data (training provided on QuickBooks, ERP, and CRM tools)
• Prior experience in customer service, sales support, administration, retail, hospitality, or internships is a plus—but not required

Why This Role

• Entry point into a sales organization with real customer exposure
• Opportunity to learn the full sales cycle and business operations
• Clear potential to grow into a true sales or account-focused role based on performance and ambition
• Supportive environment for someone hungry to build skills and take on more responsibility

Job Type & Location

This is a Permanent position based out of Holliston, MA.

Pay and Benefits

The pay range for this position is $21.00 - $27.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Holliston, MA.

Application Deadline

This position is anticipated to close on May 22, 2026.