Sales Support Assistant

Sales Support Assistant

The Sales Support Assistant plays a critical role in supporting the Commercial Sales team and ensuring a seamless experience for our customers.

This position is responsible for a variety of administrative and operational tasks, including managing customer account setup in our ERP system and Salesforce, triaging email inboxes, delegating incoming requests, processing inquiry cases, and completing customer/vendor forms and questionnaires.

Key Responsibilities

• Manage Salesforce Inquiry Case queue for tasks such as new account setup, ERP account migrations, and customer account updates.
• Triage department email inboxes, ensuring all messages are reviewed and delegated within 24 hours.
• Refer complex inquiries to appropriate individuals or departments.
• Assist with distributor onboarding and e-commerce account maintenance.
• Provide backup support for Receptionist and Mail Clerk as needed.
• Coordinate completion of customer forms and documents, working with Legal, Finance, and Quality teams.

Required Skills & Qualifications

• Education & Experience: High School diploma required; 3–5 years of relevant experience.
• Technical Skills: Proficiency in Microsoft Office (Excel, OneNote, Word, Outlook).
• Core Competencies:
  • Strong data entry and typing skills.
  • Ability to work in a fast-paced environment with shifting priorities.
  • Excellent verbal and written communication skills.
  • Problem-solving and critical thinking abilities.
  • Detail-oriented with high accuracy.
  • Ability to work independently and collaboratively.
  • Strong organizational and multitasking skills.

Job Type & Location: This is a Contract to Hire position based out of Minneapolis, MN.

Pay and Benefits: The pay range for this position is $23.00 - $25.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type: This is a hybrid position in Minneapolis, MN.

Application Deadline: This position is anticipated to close on Jan 20, 2026.

About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.