Sales Support Assistant

Administrative Support Specialist – Sales & Service Team

A growing team is looking for a versatile Administrative Support Specialist to assist with sales operations, customer service, and internal coordination. This role is ideal for someone who enjoys working across departments, thrives in a fast-paced environment, and is eager to contribute to both customer satisfaction and team efficiency.

What You'll Do:

• Handle incoming customer inquiries and orders via phone, email, and in-person visits
• Prepare and manage documentation including quotes, invoices, and shipping forms
• Maintain ongoing communication with customers regarding order status and follow-ups
• Input and track leads in the CRM system and ensure proper handoff to sales staff
• Coordinate service schedules and rebuild projects in collaboration with the service team
• Process returns and manage payment transactions
• Monitor inventory levels and communicate supply needs to purchasing
• Liaise with warehouse staff to ensure timely fulfillment and updates on backorders
• Provide cross-functional support to other departments when needed

What You Bring:

• High school diploma or equivalent
• Minimum of one year in a customer-facing or administrative role; agricultural experience is a bonus
• Strong organizational skills and attention to detail
• Excellent communication skills, both written and verbal
• Ability to work independently and collaboratively
• Familiarity with Office 365 and CRM platforms (e.g., HubSpot, Salesforce)
• Comfortable adapting to change and working with a variety of customer profiles
• Background or interest in agriculture is a plus

Pay and Benefits

The pay range for this position is $22.00 - $22.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Fargo, ND.

Application Deadline

This position is anticipated to close on Sep 19, 2025.