Sales Support Coordinator

Applicant Success (Sales Support) Manager

As an Applicant Success Manager, you will play a pivotal role in guiding prospective partners through the application process, ensuring a seamless journey from initial interest to becoming an active delivery partner.

Responsibilities

• Conduct warm calls to prospective partners who have expressed interest in the program.
• Manage and prioritize leads to ensure timely follow-up and engagement.
• Send application materials and guide applicants through the submission process.
• Serve as the primary point of contact for applicants, answering questions and providing clear, helpful guidance.
• Assist applicants in navigating each stage of the funnel, from initial interest to becoming an active delivery partner.
• Request and collect necessary documentation for vetting and onboarding.
• Collaborate with internal teams to ensure applicants meet all requirements and deadlines.
• Occasionally assist partners in person to resolve issues or provide hands-on support during onboarding.

Essential Skills

• Customer service expertise
• Proficiency in Excel
• Experience with Salesforce
• 2+ years in an Account Management, Sales Support, or Customer Success role

Additional Skills & Qualifications

• Excellent communication and interpersonal skills with a customer-first mindset
• Strong organizational skills and attention to detail
• Ability to manage multiple leads and tasks simultaneously
• Comfortable with CRM tools and lead tracking systems
• Prior experience in customer success, account management, or onboarding is a plus
• Willingness to travel locally for occasional field support

Pay and Benefits

The pay range for this position is $26.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on Sep 5, 2025.