Sales Support Representative

Sales Support Representative

This role involves supporting the Area Sales Manager by preparing and managing quotes, as well as communicating directly with customers regarding order status and general sales administration of spare parts and repairs.

Responsibilities

• Prepare and manage sales quotes.
• Communicate directly with customers about order status.
• Perform general administration of sales for spare parts and repairs.
• Collaborate with the Area Sales Manager to support sales efforts.
• Operate as a valuable member of the business development team, prioritizing customer service through timely and accurate responses.

Essential Skills

• Proficient in Microsoft Office products.
• Ability to manage multiple tasks, prioritize effectively, and stay organized in a fast-paced environment.
• Strong problem-solving skills and critical thinking to resolve and identify issues.

Additional Skills & Qualifications

• Previous experience in sales support, customer service, or an administrative role within a sales environment is a significant asset.

Work Environment

This is a five days/week onsite role, working closely with a newly promoted hiring manager. The role will evolve beyond basic order entry and quoting as the business grows. The position requires high attention to detail and adaptability due to potential changes from an acquisition by an industry leader. You will need to excel in change management while maintaining a strong focus on customer service.

Job Type & Location

This is a Contract to Hire position based out of Charlotte, North Carolina.

Pay and Benefits

The pay range for this position is $26.44 - $28.85/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Charlotte, NC.

Application Deadline

This position is anticipated to close on Oct 10, 2025.

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain, and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific, and Europe, Aston Carter serves many of the Fortune 500.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.