Service Sales Representative

Service Sales & Project Coordinator

Our client, a trusted HVAC provider in Sewickley, PA, is seeking a detail-oriented and customer-focused Service Sales & Project Coordinator to support HVAC installation projects in new residential construction. This role blends customer communication, scheduling, and project tracking with light sales and service support. It's ideal for someone organized, proactive, and comfortable speaking with both customers and technicians.

Key Responsibilities

• Schedule service appointments and coordinate internal and external calendars
• Communicate with customers and technicians to confirm appointments and resolve issues
• Track HVAC installation projects from start to finish (typically 80–100 days per project)
• Log project details, photos, and communications in the system
• Submit and manage warranty claims
• Perform data entry and maintain accurate records
• Occasionally visit job sites to support project coordination
• Provide customer service and follow-up to ensure satisfaction
• Support upselling of services when appropriate (no cold calling)
• Collaborate with team members to ensure smooth project execution

Skills & Qualifications

• Strong communication and interpersonal skills
• 1–3 years of experience in scheduling, customer service, or project coordination (recent grads welcome)
• Comfortable on the phone and with outreach
• Familiarity with CRM or scheduling software is a plus
• Highly organized with strong time management skills
• Able to work under pressure and adapt to changing priorities
• Willingness to go onsite when needed

Why Join?

This role offers the opportunity to expand into larger responsibilities over time, including project management and service leadership. If you enjoy keeping things running smoothly and helping customers feel taken care of, our client would love to hear from you!

Job Type & Location: This is a Contract to Hire position based out of Sewickley, PA.

Pay and Benefits: The pay range for this position is $24.04 - $30.05/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type: This is a fully onsite position in Sewickley, PA.

Application Deadline: This position is anticipated to close on Jan 13, 2026.