Sr. Coordinator (inside Sales)

Job Title

Hybrid role it is Tuesday-Thursday 7:30a.m.-3:30p.m. Maintain accurate account contact information, venue details, and program records in the customer management system with an eye for detail and consistency. Respond to customer inquiries about SKU rationalizations, pricing changes, asset transfers, and ownership changes, ensuring successful resolutions. Handle account requests, including setup and maintenance, equipment service, accounting disputes, product tracking, and delivery claims, driving results through efficient processes. Collect information from internal and external customers to identify and implement creative solutions, resolving issues that negatively impact Nestlé's customer relationships or the timely and accurate delivery of products and services. Participate in business planning with field leadership or CAMs to set business goals, identify customer support needs, and find opportunities to achieve sales targets. Conduct proactive sales and support outreach calls by tier, driving results. Develop and manage a personal sales strategy to identify opportunities within the existing customer portfolio, ensuring profitable and successful outcomes. Establish, develop, and maintain business relationships with current customers in the assigned territory or market segment to generate new business product sales. Measure and report weekly sales and regional activities to ensure KPIs and sales goals are met, successfully driving results. Prepare and submit activity and results reports, including monthly and annual portfolio performance analysis, ensuring tracking, benchmarking, and goal attainment. Manage designated beverage business leads by qualifying and converting them to support new business activation or disqualifying undesirable opportunities. Support monthly and annual sales goal quotas by managing qualified CRM opportunities to closure. Actively participate in division sales team calls, as well as make in-person annual regional visits or periodic business travel, fostering collaboration. Serve as a liaison between the field, office, and support departments regarding policy changes, inventory updates, and unscheduled system or support interruptions, ensuring successful communication.

Skills: sales support, inside sales, Administrative support, Microsoft office, Outlook, KPI, inside sales support, Customer service, Data entry, Microsoft excel

Top Skills Details: sales support, inside sales, Administrative support, Microsoft office, Outlook, KPI, inside sales support

Additional Skills & Qualifications: 2+ years of experience in a role with account management or customer service responsibilities Knowledge or experience in the coffee, beverage, or foodservice industry preferred top three things looking for are the following 1. Think on Feet 2. Detail Oriented 3. Strong organizational skills

Experience Level: Intermediate Level

Job Type & Location: This is a Contract position based out of Seattle, WA.

Pay and Benefits: The pay range for this position is $28.00 - $29.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type: This is a hybrid position in Seattle,WA.

Application Deadline: This position is anticipated to close on Jan 16, 2026.