Sr. Sales Coordinator

Account Management And Customer Service Representative

This hybrid role operates Tuesday through Thursday, 7:30 a.m.–3:30 p.m. and supports key account management, customer service, and sales enablement activities within a fast-paced environment.

The position is responsible for maintaining accurate account information, venue details, and program records within the customer management system, ensuring consistency and attention to detail. You will respond to customer inquiries related to SKU rationalizations, pricing updates, asset transfers, and ownership changes, providing clear communication and timely resolutions.

You will manage a wide range of account requests, including account setup and maintenance, equipment service coordination, accounting disputes, product tracking, and delivery claims. This role requires gathering information from internal and external partners to identify issues, propose solutions, and resolve challenges that may impact customer relationships or the timely delivery of products and services.

Collaboration with field leadership and CAMs is essential, including participation in business planning to establish goals, assess customer support needs, and identify opportunities to achieve sales targets. You will conduct proactive outreach calls, develop a personal sales strategy, and identify opportunities within the existing customer portfolio to support profitable growth.

The role also involves building and maintaining strong customer relationships within an assigned territory or market segment, generating new product sales, and ensuring KPIs and sales goals are met. You will prepare and submit weekly, monthly, and annual activity and performance reports to support tracking, benchmarking, and goal attainment.

Additional responsibilities include managing beverage business leads, qualifying opportunities, and supporting new business activation. You will also manage CRM opportunities through closure and participate in division sales team calls, as well as occasional regional visits or business travel. Acting as a liaison between field teams, office staff, and support departments, you will ensure smooth communication regarding policy changes, inventory updates, and system or service interruptions.

Required Skills

• Sales support
• Inside sales
• Administrative support
• Microsoft Office and Outlook
• KPI tracking
• Customer service
• Data entry
• Microsoft Excel

Top Skills

• Sales support
• Inside sales
• Administrative support
• Microsoft Office
• Outlook
• KPI management

Additional Skills & Qualifications

• 2+ years of experience in account management or customer service
• Experience in the coffee, beverage, or foodservice industry preferred
• Ability to think quickly and adapt in real time
• Strong attention to detail
• Excellent organizational skills

Experience Level

Intermediate

Compensation & Benefits

We reserve the right to pay above or below the posted wage based on factors unrelated to sex, race, or any other protected classification.

Eligibility for benefits may vary based on job classification and length of employment. Benefits are subject to change and may depend on specific plan terms. This temporary role may be eligible for:

• Medical, Dental & Vision
• 401(k) / Roth
• Basic & Supplemental Life and AD&D
• Short‑ and Long‑Term Disability
• HSA & DCFSA
• Transportation benefits
• Employee Assistance Program

Job Type & Location

This is a Contract position based out of Seattle, WA.

The pay range for this position is $28.00 - $29.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Seattle,WA.

Application Deadline

This position is anticipated to close on Jan 16, 2026.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.