Internship – AT&T Account Management & Sales Support

Internship Opportunity

This internship role supports the AT&T Account Management team with sales operations, lead generation, and customer engagement activities. The intern will gain hands-on experience in sales administration, CRM systems, marketing execution, and customer outreach while contributing to day-to-day account and pipeline support. The role is designed for entry-level candidates seeking practical exposure to enterprise sales processes and customer management.

Key Roles and Responsibilities

Sales & Account Management Support

• Assist account managers with daily sales administration activities
• Support sales lead generation, qualification, and MQO (Marketing Qualified Opportunity) conversion
• Help maintain and update contract inventories and customer records
• Support pipeline tracking and opportunity updates

Customer Outreach & Engagement

• Conduct customer reach-outs, including phone calls and email follow-ups
• Assist with preparing customer communication materials
• Support relationship-building initiatives with existing and prospective customers

CRM & Sales Tools Administration

• Upload, update, and maintain data within CRM systems
• Ensure accuracy and completeness of customer and opportunity records
• Assist with handling and basic reporting from sales tools

Marketing Campaign Support

• Support execution of marketing and email campaigns
• Assist with campaign tracking and response analysis
• Coordinate closely with sales and marketing teams to align outreach activities

Social Media & Market Research

• Conduct social media research to identify potential leads and market trends
• Assist in building and maintaining a customer contact database
• Research customer profiles, industries, and key contacts to support sales efforts

Reporting & Documentation

• Assist with preparing basic reports, summaries, and presentations
• Maintain internal documentation related to sales and campaign activities

Education / Experience

• 0–2 years of experience or exposure to sales, marketing, or administration
• Basic understanding of:
• CRM systems or databases
• Sales and marketing concepts
• Microsoft Office tools (Excel, PowerPoint, Outlook)
• Strong communication in English, organization, and attention to detail