Enterprise Sales Revenue Operations Manager - Remote Eligible

Enterprise Sales Revenue Operations Manager

At Auctane, we are united by a passion to help businesses deliver — whatever their size, wherever they are, and however they operate. We make it possible for businesses to meet the ever-changing requirements of their industry and customer expectations. Auctane products enable hundreds of thousands of businesses to annually mail and ship billions of items — over $200 billion worth — to recipients around the globe.

The Auctane family of mailing and shipping software products includes ShipStation, Stamps.com, ShipStation API, Metapack, GlobalPost, and Packlink. Our partners include Amazon, UPS, USPS, eBay, BigCommerce, Shopify, WooCommerce, and Walmart.

About the Role

We are seeking a highly curious and analytical Enterprise Sales Revenue Operations Manager to be a key driver of our revenue growth. In this role, you will act as the "connective tissue" between our Sales, Customer Success, Marketing, and Finance teams, transforming data into actionable insights. You will be the subject matter expert for your segment of the business, the North America Solution Sales, responsible for analyzing trends, identifying opportunities and risks, and helping to remove roadblocks to success. More than just a reporting role or data manipulation role, this position is about owning the data, asking "why," and driving the business forward through strategic insight and strong cross-functional collaboration.

What Will You Be Doing?

• Drive Strategy with Data: Analyze performance data to identify wins, risks, and emerging trends, providing both qualitative and quantitative insights to leadership. Frame your findings as clear, suggested actions to improve performance.
• Own the Reporting Cadence: Deliver concise weekly updates to stakeholders on momentum, challenges, and key trends. You will also be responsible for creating the initial data and charts for monthly Board of Directors presentations and presenting a full quarterly business report.
• Foster Cross-Functional Alignment: Work closely with VPs and directors to jointly agree upon and manage a "Top 5" list of priorities. Spend time with Directors running various units within Sales to understand the model, their motion and their needs across the go-to-market functions to understand their pain points firsthand.
• Build Scalable Systems: Focus on creating scalable, systematic solutions rather than one-off fixes. Document the operating cadence, establish a single source of truth for key metrics, and maintain a central repository for all business requirements and reports.
• Smart and efficient: Strategically apply AI and automation to not only increase the velocity of our analytical output but also to uncover hidden revenue opportunities and process inefficiencies

What Are We Looking For?

• Bachelor's Degree in Business, Finance, Data Science, or a related field, or equivalent years of experience.
• 3+ years of relevant work experience in Revenue Operations, Sales Operations, or a similar data-intensive role within the technology or e-commerce industry.
• Demonstrated experience leveraging AI tools to automate tasks, generate predictive insights, and accelerate data analysis cycles.
• Proven ability to build and maintain sophisticated reports and dashboards in CRM/BI platforms (e.g., Salesforce, Looker) to track GTM performance.
• Strong understanding of SaaS and subscription-based business models.
• Experience in the shipping or carrier industry is a plus.
• AI-Enhanced Business Acumen: A deep understanding of business fundamentals, with the ability to interpret AI-generated insights and translate them into strategic levers for revenue growth.
• Advanced Analytical Skills: Ability to analyze complex datasets and build models, leveraging AI if necessary for predictive forecasting, trend identification, and anomaly detection.
• Data & Prompt Engineering: Strong data management skills (cleaning, linking, synthesizing) combined with proficiency in crafting effective prompts for generative AI to produce accurate and relevant outputs.
• Strategic Problem-Solving: Ability to use AI-powered diagnostics and data analysis to proactively identify operational bottlenecks and recommend efficient, scalable solutions.
• Salesforce: Deep knowledge of Salesforce to optimize workflows and translate business requirements into technical solutions.
• Compelling Communication: Excellent ability to story-tell with data, translating complex findings into clear, concise, and actionable recommendations for stakeholders at all levels. Cross-Functional Project Management: Proven experience managing initiatives and working effectively with cross-functional teams to deliver on business needs and meet deadlines.

What Will Make You Stand Out?

• Deeply Curious: You don't just spot a trend; you dig deep to understand the root cause, ask questions to increase business knowledge.
• An Expert with Ownership: You are the go-to expert for your area of the business and take full ownership of its data and insights.
• A Data Storyteller: You can translate complex data and dashboards into a clear narrative that informs strategic decisions.
• A Ruthless Prioritizer: You excel at managing competing demands by clearly organizing priorities based on urgency, importance, and business impact in collaboration with leadership.
• A Collaborative Partner: You understand the importance of building strong relationships and bridging gaps between different departments to ensure everyone is aligned and moving faster together.

The Tech Stack

• CRM/BI Platforms: Expert-level proficiency in Salesforce and data visualization tools like Looker.
• Artificial Intelligence: Demonstrated, hands-on proficiency with generative AI platforms (e.g., Gemini, ChatGPT) for tasks such as data query generation, analysis summarization, and process automation.
• Productivity Suite: Advanced skills in Microsoft Excel and PowerPoint, and proficiency in Google Workspace (Drive, Sheets, Slides).

What Do We Offer?

• Clear and transparent compensation plan. The salary range is up to 50000€. We will discuss the indicated range with you in the first recruiting call to ensure that we are on the same page.
• Flexible salary benefits Save on personal income tax with Cobee for expenses like transport, restaurants, and kindergarten.
• Private health insurance Free for all employees via Cigna, plus we cover 50% for your family members.
• Remote-first culture All Auctane Spain team members work remotely. We support your setup with a €50 net/month home office allowance (€600/year).
• Generous time off Enjoy 26 days of holiday per year (23 base days + your birthday off, Christmas Eve, and New Year's Eve).
• Your gear, your choice Whether you prefer Mac or Windows, or need an extra screen, we'll make sure you're set up for success from day one.
• Annual Salary Review We're committed to recognizing your professional growth. Every year, we review salaries to reflect your individual development, achievements, and impact on our business success.
• Grow your skills We offer up to €800/year in training (certifications, conferences, workshops) to boost your growth—both technical and personal.
• Learning resources Access internal and external training, including platforms like LinkedIn Learning, completely free.
• Holistic wellness program Includes access to Wellhub, Curalinc (psychological support), Rocketlawyer (legal advice), and regular health webinars & challenges.
• Volunteer day Take one day off a year to volunteer and give back. Bonus points for sharing pics on Slack!
• Free therapy vouchers Because your mental health matters.
• Health & wellness support Get up to €55/month to cover your gym or fitness classes (yoga, boxing, pilates, etc.).
• Weekly language classes Improve or learn a new language (English, Spanish, French, Italian, or German) in small groups with expert instructors—on us!
• Time for health Get 8 hours per year for personal medical appointments and 10 hours per year to support your family's medical needs.
• Work-life balance We're flexible and people-first. We know life happens, and we aim to make work work for you.
• Short Fridays We work from 8:00 to 15:00 every Friday so you can start your weekend early.
• Summer Schedule From mid-July through August, enjoy reduced summer hours to make the most of your summer.
• Inclusive, upbeat culture No suits here—just a welcoming, casual, and respectful space where diversity is celebrated, and you can be your full self.
• A global, multicultural team We're made up of 20+ nationalities, speaking 10+ languages. All communication is in English, so everyone's included.</li