Business Development Analyst, Senior - Inside Sales Specialist

Job Title

Key Responsibilities - Order Tracking and Management: Manage the full post-sales process including order entry, tracking, and follow-up to ensure timely delivery and payment collection.

- Quote and Order Processing: Prepare quotes, manage order entry in ERP (Netsuite), and ensure timely processing of transactions. Handle managed sales orders and Master Sales Orders ensuring accuracy and timely processing in Netsuite.

- Data Hygiene: Maintain accurate and up-to-date records in CRM (HubSpot/Salesforce) and ERP (Netsuite) to support reliable reporting and forecasting.

- Partner Inventory Tracking: Monitor partner stock levels, highlighting risks and opportunities.

- Sales Enablement: Collaborate with account managers to support Quarterly Business Reviews (QBRs) by preparing data insights and presentations using Power BI.

- Quote and Sales Order Generation: Prepare accurate quotes and closed deals into sales orders within our ERP (Netsuite).

- Customer Communication: Serve as a trusted point of contact for customers regarding order status, tracking information, and issue resolution.

Minimum Qualifications:

- Bachelor's degree and 2+ years of B2B sales or business development work experience - OR Associate's degree or equivalent degree and 4+ years of B2B sales or business development work experience - OR High school Diploma or equivalent and 6+ years of B2B sales or business development work experience

This role is U.S.-based, and is not eligible for visa sponsorship.

Preferred Qualifications:

- This position will be supporting customers in Latin America and the successful candidate will be bilingual in English and Spanish.

- Bachelors degree or equivalent experience in business, sales, or related field.

- 3+ years of experience in inside sales, sales operations, or customer service in a B2B environment.

- Proficiency with HubSpot, Salesforce, Netsuite, and Power BI.

- Strong organizational and analytical skills with exceptional attention to detail.

- Excellent communication skills and a customer-first mindset.

- Ability to manage multiple tasks and deadlines in a fast-paced environment.

- Strong sales rigor and operational discipline.

- Ability to adapt quickly to changing priorities and market conditions.

- Comfortable working cross-functionally with sales, finance, operations, and partners.

- Proactive, self-starter with problem-solving skills.

- Collaborative mindset with a focus on team success and customer satisfaction.

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