Sr. Proserve Sales Manager , NAMER Rtl/cpg/manu

Professional Services Sales Leader

At AWS, we are looking for a Professional Services Sales Leader with a successful record of leading Retail, CPG, or Manufacturing customers through a variety of transformative projects involving cloud technologies to drive top and bottom line financials. This role will be responsible for building and leading the Retail/CGP/Manufacturing ProServe NAMER Sales team. Responsibilities will include growing the team, setting team priorities, providing thought leadership, business planning and shaping the offerings, go to market approach for ProServe with these customers.

Key job responsibilities include:

• Sales Team & Pipeline Leadership: Lead Professional Services Account Executives across North America, establishing robust pipeline discipline while driving complex enterprise sales cycles; attract and develop top talent, ensure proper opportunity qualification, optimize resource allocation, and articulate AWS Professional Services' value proposition to accelerate cloud adoption and business growth.
• Sell IT transformation engagements: present compelling proposals to help customers develop a modern cloud-based IT operating model, to drive new business results.
• Business Performance: Own key metrics (bookings, pipeline, revenue, margin, delivery). Use AWS ProServe framework for opportunity qualification and forecasting.
• Business and Account Strategy: Develop strategies driving AWS Professional Services adoption. Identify opportunities aligned with customer business outcomes.
• Executive Relationships: Build C-level relationships (CIOs, CTOs, IT leaders). Position AWS Professional Services as strategic transformation advisor.
• Partner Management: Establish executive and technical relationships with key integrators (SIs), software vendors (FSIs) and managed services providers (MSPs) who are offering cloud-based IT services and solutions. Deliver joint proposals and joint engagements to help partners succeed in large, complex customer engagements using AWS.
• Process Excellence: Implement disciplined sales processes with MEDDPICC framework. Conduct regular opportunity reviews ensuring proper qualification.

Transformation Leadership:

• Outcome Focus: Articulate how Professional Services drives measurable business outcomes (cost optimization, efficiency, agility, innovation).
• Cross-Functional Collaboration: Collaborate with AWS sales, technical, training, and support teams for unified customer experience.
• Deal Execution: Work with delivery leadership ensuring smooth handoffs and customer satisfaction.
• Business Reviews: Lead quarterly reviews with senior leadership on pipeline health and business performance.
• Lead in FSI: Lead the establishment of mechanisms, practices, references, solutions, and communities that support AWS FSI customers. Contribute as part of the Global FSI Americas leadership team.

Basic Qualifications:

• 7+ years of technology sales, or 3+ years of management experience
• Experience with cloud, server or infrastructure technologies and business models
• Experience in leadership roles in sales operations, sales strategy, finance, business development, or other related fields
• Bachelor's degree in Computer Science, Engineering, a related field, or equivalent experience

Preferred Qualifications:

• Degree in advanced technology, or 10+ years of cloud architecture and solution implementation experience
• Experience with international sales and delivery work with global F500 enterprise customers and partners
• Knowledge of presentations and whiteboarding skills with a high degree of comfort speaking with internal and external executives, IT management, and developers
• 10+ years of cloud based solution (AWS or equivalent), system, network and operating system experience, or Bachelor's degree in business administration, finance, economics, computer science, data science, engineering, or other related field

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments, restricted stock units (RSUs), and sales incentives. Final compensation will be determined based on factors including experience, qualifications, and location.

USA, CA, San Francisco - 205,700.00 - 278,200.00 USD annually

USA, CO, Denver - 187,000.00 - 252,900.00 USD annually

USA, GA, Atlanta - 187,000.00 - 252,900.00 USD annually

USA, IL, Chicago - 187,000.00 - 252,900.00 USD annually

USA, NY, New York - 205,700.00 - 278,200.00 USD annually

USA, TX, Austin - 187,000.00 - 252,900.00 USD annually

USA, TX, Dallas - 187,000.00 - 252,900.00 USD annually

USA, VA, Arlington - 187,000.00 - 252,900.00 USD annually

USA, WA, Seattle - 187,000.00 - 252,900.00 USD annually