WW Enterprise & Education Sales - Business Operations Lead

WW Enterprise & Education Sales Business Operations & Planning Role

Imagine what you could do here. The people at Apple don't just create products — they create the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it! Apple's Sales organization generates the revenue needed to fuel our ongoing development of products and services. This in turn enriches the lives of hundreds of millions of people around the world. In many ways, the sales team is the face of Apple to our largest customers. The WW Enterprise & Education Sales Business Operations & Planning team is seeking a strategic, analytically driven leader to play a critical role in defining the global planning cadence, driving strategic initiatives, delivering business intelligence, and building world-class infrastructure products. In this role, you will deliver insights that inform executive decision-making, enable sales leadership to drive unit growth and market share gains, and ensure strategic priorities are executed efficiently and effectively at scale.

Shape strategy and executive decision-making - Partner with Sales and Business Development leaders on the development and execution of long-term sales strategies and business cases for new initiatives - Deliver insights that inform global Enterprise & Education priorities, modernize decision-making, and influence senior leadership direction

Generate insights through internal analytics and market intelligence - Analyze financial and operational performance to uncover trends, risks, and opportunities - Conduct market and competitive analysis to inform strategic direction - Translate complex, data-driven analyses into clear, actionable narratives for executive audiences

Build scalable tools, platforms, and infrastructure - Own the business vision, prioritization, and governance for key analytics and technology platforms, partnering with engineering to define requirements and shape internal tools and systems roadmaps - Help design and deploy AI/ML-powered solutions that improve insight generation and operational efficiency

Lead programs from concept through execution - Design and scale strategic initiatives that drive measurable business impact - Own the definition, tracking, and continuous refinement of organizational-wide success metrics to evaluate performance and guide course correction - Ensure new tools, insights, and operating models are embedded into day-to-day operations across the globe

Drive alignment across a global organization - Influence and align senior Sales, Finance, Product, and Engineering stakeholders across geographies and functions - Lead and contribute to special projects that shape the future of Apple's Enterprise & Education businesses

Minimum Qualifications

• 8+ years of professional experience in analytics-driven, strategy, operations, or business planning roles
• Exceptional analytical and problem-solving skills, with ability to translate data into actionable insights
• Advanced Excel and financial modeling expertise, including complex, data-driven analyses
• Demonstrated ability to translate large, complex datasets into executive-ready narratives
• Strong partnership experience with engineering teams, serving as the voice of the business to influence internal systems, tools, and platform roadmaps
• Advanced proficiency in Tableau (data mining, dashboard design, and development) and SQL
• Experience leveraging AI/ML to generate insights and improve decision-making
• Background in Sales Operations, Sales Finance, Product Management, Corporate Strategy, Management Consulting, or a similarly rigorous, analytics-driven field
• Deep experience in strategic operations, planning, and execution within Enterprise, B2B, or complex global sales environments
• Outstanding written, verbal, and executive presentation skills (including Keynote)
• Strong program and project management capabilities, with a track record of delivering multiple initiatives simultaneously

Preferred Qualifications

• Demonstrated success leading cross-functional, multi-geography initiatives that span strategy, operations, and technology
• Ability to translate executive decision needs into clear data, UI/UX, and technology requirements
• Ability to synthesize complex analyses, stakeholder input, and market signals into clear, actionable executive narratives
• Strong organizational skills, with the ability to prioritize and drive multiple workstreams in a fast-paced, ambiguous environment
• Strong relationship-building and influencing skills, with the ability to quickly establish credibility with senior stakeholders
• High degree of ownership, resilience, and attention to detail, with a bias toward action and impact
• Bachelor's degree or equivalent practical experience

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.