Senior Business Operations Manager/ Sales Excellence Leader

Senior Business Operations Manager/ Sales Excellence Leader

Avery Dennison Corporation (NYSE: AVY) is a global materials science and digital identification solutions company. We are Making Possible™ products and solutions that help advance the industries we serve, providing branding and information solutions that optimize labor and supply chain efficiency, reduce waste, advance sustainability, circularity and transparency, and better connect brands and consumers. We design and develop labeling and functional materials, radio-frequency identification (RFID) inlays and tags, software applications that connect the physical and digital, and offerings that enhance branded packaging and carry or display information that improves the customer experience. Serving industries worldwide — including home and personal care, apparel, general retail, e-commerce, logistics, food and grocery, pharmaceuticals and automotive — we employ approximately 35,000 employees in more than 50 countries. Our reported sales in 2024 were $8.8 billion.

Avery Dennison is proud to be certified Great Place to Work in Australia, China, India, Indonesia, Singapore, Thailand and Vietnam, and recognized as one of the best companies to work for in Asia in Greater China and Vietnam.

Avery Dennison is an equal opportunities employer.

Job Description

About Your Role

Reporting to the Sales Director to ensure relevant metrics and trends are identified and reported to key stakeholders and regional parties.

Your responsibilities will include:

1. Support the development of agreed scorecards across sales teams and sourcing regions markets to track performance KPI
2. Support the development of KPI and establish scorecard metrics
3. Support the design and development of sales reports for key stakeholders summarizing the data and key trends
4. Assist and support the development of systems and processes to collect, analyze and interpret sales data, leveraging existing data sources and tools. (e.g. Qlik Sense, Salesforce)
5. Understand the tools and support the analysis to establish and reconcile gaps and errors
6. Support the identification of reporting and analysis problems and work with relevant organizations, systems owners and management to resolve. (e.g. Finance, IT)
7. Contribute to the continuous improvement of reporting processes for the sales organization
8. Provide support to the Business Operation & Sales Teams for customer data analysis, rebate analysis, new program ROI analysis, Sales Forecast
9. Design Ad-Hoc reports based on available data / Metrics to support sales initiatives.
10. Provide support for Sales Target formulation and review. In charge of the Sales Target Achievement measurement process (SIP) and manage the relevant enquiry.
11. Support ad hoc projects on reviewing, understanding the systems, providing input to improve the systems so that more detailed analysis at program level can be done for Sales Teams

Qualifications

What we will be looking for in you:

• Bachelor's degree preferred
• 5-10 years of relevant solid experience in business analysis
• Ability to present data in a logical concise manner
• Motivated and results driven to aggressive timelines
• Excellent analytical, report writing and verbal communication skills
• Skilled in project, process management and meeting facilitation
• Ability to multitask while delivering high quality results
• Ability to work within a highly matrix organization with a multicultural environment and diverse workforce
• Strong sense of ownership, responsible, detailed-minded and team-oriented
• Advanced knowledge in Google Sheets, Ms Excel and Google Slides
• Candidate with less experience will be considered as Business Analyst.