Sales Team Manager

Sales Manager Opportunity At AXA - Global Healthcare

AXA - Global Healthcare is looking for an experienced Sales Manager to lead our efforts in renewing individual customer policies across the UK and EU. This role is perfect for someone with a background in sales, people management, and a passion for process efficiency or data-driven decision-making. You'll develop and execute strategies to retain existing customers, grow the customer base, and ensure high-quality service. You'll directly manage a UK sales team, including coaching, mentoring, and conducting regular performance reviews, with oversight of EU sales resources to support their development. At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least two days a week (40%) away from home, moving to three days a week (60%) in the future. Away from home means either attendance at one of our office locations, visiting clients or attending industry events.

What you'll be doing:

• Lead customer retention efforts to meet and exceed renewal targets.
• Develop strategies for direct customer renewals to grow the portfolio.
• Represent the Individual sales team in key projects.
• Manage and develop the UK sales team through coaching, performance reviews, recruitment, and training.
• Provide regular sales forecasting and reporting for stakeholders.
• Optimise renewal processes, ensuring compliance with regulations and internal policies.
• Handle sales leads and conversions, managing budgets related to retention.

Due to the number of applications we expect to receive for this role, we reserve the right to close this advert earlier than the listed closing date to ensure we're able to effectively manage interest. Therefore, if you're interested in joining us at AXA, please don't hesitate to apply. We know that some candidates may be discouraged from applying if they don't meet every requirement. If you're excited by this job and the prospect of working at AXA but you're not sure you tick every box, we'd still encourage you to apply.

What you'll bring:

• Experience in sales, customer retention, or account management.
• Call centre management experience in a regulated environment.
• Strong leadership skills with a focus on coaching, mentoring, and developing team members.
• Proven ability to conduct performance reviews and support ongoing development.
• A data-driven or process-oriented approach to work.
• Good understanding of insurance or healthcare markets (preferred but not essential).
• Excellent communication skills and a collaborative mindset.
• Ability to analyse data, identify opportunities, and drive results.
• As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom.

What we offer:

• Competitive annual salary
• Annual performance-based bonus
• Contributory pension scheme (up to 12% employer contributions)
• Life Assurance (up to 10 x annual salary)
• Private medical cover
• 28 days annual leave plus Bank Holidays
• Opportunity to buy up to 5 extra days leave or sell up to 5 days leave
• Wellbeing services & resources
• AXA employee discounts

To apply, click on the 'apply for this job' button, you'll then need to log in or create a profile to submit your CV. We're proud to be an Equal Opportunities Employer and don't discriminate against employees or potential employees based on protected characteristics. If you have a long-term condition or disability and require adjustments during the application or interview process, we're proud to offer access to the AXA Accessibility Concierge. For our support, please send an email to ruth.tennant@axa-uk.co.uk.

Who we are: Proud to be part of the AXA Group, AXA – Global Healthcare specialise in supporting the healthcare needs of globally mobile citizens, around the world. From a routine medical check up to a lengthy hospital stay, individuals and businesses have relied on the global support and protection we offer, for more than 55 years. Today, we support members living in more than 200 countries from our global hubs in the UK, Europe, Asia, India, USA and Middle East.