Sales Support Specialist
Badger Meter
- locations
- Milwaukee, WI
- time type
- Full time
- posted on
- Posted Today
- job requisition id
- 3802
Why Badger Meter?
Badger Meter is a leading global water technology company, with a mission to preserve and protect the world's most precious resource. For more than 100 years, cities and businesses have utilized our innovative and trusted solutions to enhance operational efficiency and conserve water while making it more affordable, clean and resilient. Just like every drop counts, at Badger Meter every employee counts because our contributions have a lasting impact on the world!
Here at Badger Meter, we believe that our approach to diversity, equity, and inclusion is the very foundation of our success. Our commitment is reflected in our core values, where we strive to create an environment that celebrates differences, encourages innovation, and ensures that every voice is celebrated and appreciated.
We understand that a diverse team brings a variety of perspectives and ideas, which ultimately fosters creativity and excellence. Badger Meter provides opportunities for career growth and development for every employee by creating a supportive and inclusive workplace where they can make meaningful contributions while preserving the world's most precious resource.
What You Will Contribute:
The Inside Sales Specialist will support customers and internal stakeholders on Badger Meter's Utility product line and all other products sold by providing any or a combination of the following services:
Perform various account administration functions such as entering orders, providing customer quotes, managing returned materials, entering data into various databases and resolving customer issues.
Utilize software and other tools, assist customers into the most suitable product by providing sizing and other relevant technical data.
Maintain up to date customer information including product requirements in Eclipse.
Contribute to the retention of business through prompt, professional and accurate responses to inquiries from customers and sales personnel.
Maintain a thorough knowledge of the Distribution products, processes and systems assigned, the applications they are used in, and the industry segments overall.
When a customer issue arises, the Inside Sales Specialist will own that issue until resolution. This may require interaction with other disciplines within the company.
Qualifications:
Bachelor's degree from a four year college or equivalent work experience
Excellent communication skills
Data Entry experience
Advanced Knowledge of MS Word, Excel, and Outlook
Previous inside sales/customer service experience
Competencies:
Work Standards: Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed.
Initiating Action: Take prompt action to accomplish work goals; take action to achieve results beyond what is required; be proactive.
Communication: Convey information and ideas clearly and concisely to individuals or groups in an engaging manner that helps them understand and retain the message; listen actively to others.
Collaboration: Work collaboratively with others across the organization to achieve shared objectives.
Working Conditions:
Work is performed in an office environment and requires the ability to operate standard office equipment.
Work is performed in close proximity to others.
Physical Demands:
Must be able to sit for prolonged periods of time.
Requires prolonged periods of talking/listening.
Competitive Total Rewards at Badger Meter:
Competitive Pay
Annual Bonus
Eligible for Annual Pay Increases
Comprehensive Health, Vision, and Dental Coverage
15 days Paid Time Off + 11 Paid Holidays
Two Ways to Save for Retirement: Badger Meter contributes 25 cents for every dollar you contribute to the plan, up to 7% of your eligible compensation. In addition to the match, the company will also contribute 5% of your eligible compensation to your Defined Contribution account on an annual basis. Additional access to a certified financial planner to help ensure your money is working for you, at no cost!
Employer Paid benefits including: Employee Assistance Program (EAP), Basic Group Life Insurance, Short Term Disability, and more
Educational Assistance – Tuition Reimbursement up to $5,250
Voluntary benefits including : Additional Life Insurance, Long Term Disability, Accident and Critical Illness coverage
Health Savings Account (HSA) & Flexible Spending Account (FSA) options
An Equal Opportunity/Affirmative Action Employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Applicants can learn more about their rights regarding equal opportunity in employment by viewing the federal "EEO is the Law" poster and the "EEO is the Law" poster supplement at http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm
Badger Meter complies with all aspects of the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local disability laws. This means that we will reasonably accommodate qualified employees with a disability if accommodation would allow them to perform the essential functions of their job, unless doing so would create an undue hardship.
Privacy Statement
The Employee and Applicant Privacy Statement describes how we collect, use, share, retain, and safeguard applicant information. Please see the privacy statement on our website here .