Sales & Customer Relations Manager

Sales & Customer Relations Manager

Bausch + Lomb (NYSE/TSX: BLCO) is a leading global eye health company dedicated to protecting and enhancing the gift of sight for millions of people around the world—from the moment of birth through every phase of life. Our mission is simple, yet powerful: helping you see better, to live better.

Our comprehensive portfolio of over 400 products is fully integrated and built to serve our customers across the full spectrum of their eye health needs throughout their lives. Our iconic brand is built on the deep trust and loyalty of our customers established over our 170-year history. We have a significant global research, development, manufacturing and commercial footprint of approximately 13,000 employees and a presence in approximately 100 countries, extending our reach to billions of potential customers across the globe. We have long been associated with many of the most significant advances in eye health, and we believe we are well positioned to continue leading the advancement of eye health in the future.

Job Title: Sales and Customer Relations Manager

Band Level: 15

Business Unit: Vision Care

Location: Within India as defined by Business

Objectives/Purpose of Job:

To be responsible for the targeted sales delivery of the assigned territory for the year and to run the sales operations of the division as per systems and processes.

To maintain and grow market share and maximize secondary and tertiary sales of Vision Care products in designated markets/customers.

To manage and expand distribution by identifying new locations/outlets and act as a liaison between the company and distributor, distributor and the retailer/point-of-sale.

Key Activities/Responsibilities:

• Meet monthly sales targets – secondary/tertiary
• Identify and activate key accounts and channel opportunities in assigned area/territory
• Establish effective and cost efficient sales and service procedures for the accounts
• Execute prescribed merchandising standards, promotions for key accounts at the local franchise level
• Coordinate with senior management to develop monthly action plans for achieving targets
• Drive volumes by creating additional vending points, introducing products and packs, managing promotions to drive consumption, in premise signage presence and brand pack display at prominent locations
• Ensuring that all display material developed and executed at the local level are aligned with the regional policy on the same and duly approved
• Identify opportunities for, plan and execute trade, consumer and event promotions
• Liaise with Corporate Marketing and Regional Operations to execute regional events and promotions
• Channel marketing, sales activation at key accounts
• Planning & monitoring
• Relationship management
• Events, promotions, merchandising
• Tracking and reporting competitive activities and sales turnover

Supervisor Direct: No

Reports: Scope of Position • Sales volume responsibility – As per targets

• Budget responsibility

Key Relationships: Distributors, ECPs, Retailers, Chemists etc.

Qualifications: Graduate, MBA preferred

Experience: 5 - 7 years of experience Preferably from FMCG and healthcare industry

Approved by: Aarti Kohli – Director HR

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

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