Residential Inside Sales Representative

Big Ass Fans

Big Ass Fans was born out of a need to solve workplace discomfort. Our founder asked, "Can a fan be made to revolutionize comfort for people?" That's when the company was born, complete with our cheeky donkey mascot, Fanny. Today, we don't just move air, we transform experiences. Big Ass Fans deliver comfort where it counts. We build every product like lives depend on it. Because, it turns out, they do.

Our success is a result of the Big Ass Fans team's innovation. Are you seeking an opportunity to work with extraordinary people with an entrepreneurial spirit? Do you have something that sets you apart from the rest? With a bias for action, we want you to #livelifebigass and bring the next great BAF product to market. From our customers to our employees, we are passionate about what we can accomplish together. The successful candidate will bring passion, energy, and a "get it done" mentality to BAF and the industrial business and contribute in a meaningful way to realize the company's full potential in the market.

Opportunity

As a Residential Sales Representative at Big Ass Fans (BAF), you will play a fundamental role in achieving our revenue growth objectives. You must be comfortable and experienced in making dozens of calls per day while speaking to customers across multiple sales channels. Teamwork is essential for success in this high-volume, fast-paced role.

Picture this: In one day, you could solve several customers' problems they've been dealing with for years, whether you're providing additional airflow to their home, or upgrading their space with our high-end designed fans, you'll know that your solution will make their lives better today, tomorrow and each day with our innovative products - you'll be their hero! We're on a mission to make the world safer, healthier and more productive, and teamwork is the key to success. You'll collaborate closely with our internal teams to ensure a seamless sales cycle.

If you enjoy building relationships, creating impactful solutions, and have a customer-first mindset, we want to hear from you!

What You'll Do

• Drive revenue growth by consistently meeting or exceeding quarterly sales targets through both traditional and creative sales strategies.
• Identify and expand opportunities within existing accounts, with a focus on developing strategic relationships with key accounts.
• Generate new business by converting inbound leads and executing effective outbound outreach campaigns while achieving a close rate of 80%+.
• Build and maintain strong relationships with trade accounts through proactive engagement, including regular calls and virtual meetings.
• Assess customer needs and deliver tailored solutions that align with their business goals.
• Ensure accuracy in order processing to reduce errors and enhance customer satisfaction.
• Collaborate cross-functionally with internal teams to deliver seamless service and support to clients.

What You'll Bring

• Bachelor's degree in a business-related field is preferred or equivalent experience
• Proven inside sales experience
• Track record of high-volume performance and over-achieving quotas
• Maintain a strong phone presence with a customer-first approach
• Experience working with a CRM, preferably with Salesforce, ensuring meticulous entry of all customer information and project details
• Exceptional communication skills, both verbal and written, with a strong phone and video presence
• Able to prioritize and manage time effectively to handle an average of 30 projects simultaneously

Think you have what it takes, but your background doesn't perfectly align with this role? No sweat! If this position gets your fan spinning, we encourage you to apply and tell us how you'll succeed with your unique skills in your application.

First 90 Days

Every Big Ass Fans employee works towards the company's growth goals, and no goal is successful without a plan. When you kickstart your BAF journey with a strong 90-day plan, you'll be set up for a great first day, week, month, quarter and beyond! Here's a snapshot of the first 90 days as a BAF Inside Sales Representative:

Days 1-30:

• Complete your onboarding activities, including an onsite 4-day FANdamentals training.
• Meet your peers and departments you'll be working with on a daily basis.
• Develop a base understanding of BAF's CRM, and processes to perform your daily tasks.
• Shadow inbound and outbound sales calls and sales presentations.

Days 31-60:

• Develop an in-depth understanding our BAF's products and confidently build product recommendations.
• Engage with management to practice sales pitches, develop product recommendations, and closing.
• Begin making outbound sales calls to warm leads with the help of your peers.
• Manage inbound calls, vetting leads, and opening trade accounts.

Days 61-90+:

• Ready, set, sell! You'll be taking and making sales calls!

The Interview Process:

1. Video Screen: Show us your cool skills! This will be a one-way video screen that goes through several questions for you to answer, leaving you a certain amount of time to respond. First time doing one of these? Be yourself! Some say it helps to settle your nerves by picturing the camera in its underwear.
2. First Conversation: You'll be speaking with a BAF Recruiter! Here, you'll discuss the opportunity more in-depth, and talk through any questions you have, as well as cover any details that didn't come out in the video screen.
3. Virtual Interview: This will be a virtual video interview with the Director of Residential Sales. In this meeting, you'll go through all of the in-depth details of the position, going over the day-to-day operations, and learn about the role's KPIs.
4. On-site Interview: You'll be invited to our US Headquarters to meet with a few of the Residential leaders and cover any unanswered questions.
5. Assessment: As a final step, you'll complete an online assessment to help us better understand your sales strengths and potential.

Wonder what it's like to walk through our Headquarters? Be a part of something BIG

You're not just a member of the Big Ass Fans team; it's BIGGER than us. We are a Madison Industries company - one of the largest and most successful privately held companies in the world. Madison Industries has fostered and built exceptional companies that are essential to our collective health and well-being. Come join our mission to make the world healthier, safer, and more productive to build something truly remarkable!

Why haven't you applied yet?

Big Ass Fans is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin, age, disability or veteran status. Big Ass Fans maintains an environment where each individual is valued and respected. Individuals are expected to understand and comply with OSHA and ISO 9001 standards and procedures. Individuals are expected to apply safe work methods when performing the job requirements in hazardous and non-hazardous environments to avoid injury to self to co-workers or damage to property. Individuals are expected to report unsafe work conditions or equipment operation to supervisors immediately and observe all safety rules.

If you need assistance or accommodation due to a disability, you may email us at recruiting@bigassfans.com or call us at 1.877.244.3267.