Senior Sales Manager, AI - Remote Eligible

Senior Sales Manager, AI

Blackbaud is seeking a dynamic, entrepreneurial, and visionary Senior Sales Manager, AI, to launch and lead our new AI sales team. This leader will be responsible for developing and executing a go-to-market strategy for our agentic AI agent product within the RE NXT platform, building and managing a team of five high-performing account executives, and driving rapid growth in a fast-paced, startup-like environment. The ideal candidate will bring a hands-on, innovative approach and a passion for scaling new business lines. This is a unique opportunity to lead a pioneering team shaping the future of AI in the social good space who get to work with mission-driven organizations making a real difference.

Build and Lead a High-Performing Sales Team

• Recruit, onboard, coach, and develop a team of five account executives with a focus on agility, collaboration, and results.
• Foster a startup mentality—encouraging experimentation, rapid iteration, and a bias for action.
• Set clear goals, provide regular feedback, and create a culture of accountability and continuous improvement.

Develop and Execute Go-to-Market Strategy

• Define and implement a comprehensive go-to-market plan for the AI agent product, including market segmentation, value proposition, and sales process.
• Identify and prioritize target customer segments, develop tailored messaging, and drive pipeline generation.
• Collaborate with Product, Marketing, and Customer Success to ensure alignment and maximize impact.

Drive Sales Performance and Revenue Growth

• Own and deliver on ambitious sales targets, forecasting, and pipeline management.
• Monitor team and individual performance metrics, using data to drive decisions and optimize results.
• Serve as a hands-on leader—actively participating in key deals, customer meetings, and negotiations.

Champion Customer Engagement and Success

• Act as an executive sponsor for strategic opportunities, building trusted relationships with key customers and stakeholders.
• Gather and relay customer feedback to inform product development and innovation.
• Ensure a seamless handoff from sales to implementation and ongoing customer success.

Stay Ahead of Market Trends

• Maintain deep knowledge of AI technologies, industry trends, and the competitive landscape.
• Identify new opportunities for growth and differentiation in the market.

What You'll Have:

• 10+ years of enterprise SaaS sales experience, with at least 5 years in a leadership role.
• Proven track record of building and scaling high-performing sales teams, ideally in a startup or high-growth environment.
• Experience developing and executing go-to-market strategies for new products or business lines.
• Deep understanding of AI technologies and their application in enterprise and/or social good sectors.
• Strong executive presence, communication, and influencing skills.
• Analytical, data-driven approach to sales management.
• Experience working cross-functionally in a matrixed organization.
• Entrepreneurial mindset—comfortable with ambiguity, change, and rapid growth.
• Passion for social impact and alignment with Blackbaud's mission.

The starting base salary and annual proposed commission is $183,300.00 to $249,600.00. Blackbaud may pay more or less based on employee qualifications, market value, sales quota, Company finances, and other operational considerations.

Benefits Include:

• Medical, dental, and vision insurance
• Remote-first workforce
• 401(k) program with employer match
• Flexible paid time off
• Generous parental leave
• Volunteer for vacation
• Opportunities to connect to build community and belonging
• Pet insurance, legal and identity protection
• Tuition reimbursement program