Inside Sales Consultant

Small Group Sales Representative

Under the direction of the Manager Inside Group Sales, this role is responsible for the enrollment and retention of small groups (1–9 employees) across the state. The position manages the full sales cycle of health, dental, ancillary, life, and disability products, provides consultative support to clients, analyzes market trends and competitor activity, and ensures accurate and professional communication. The role contributes to strategic growth goals, supports the retention of current small business enrollment, and maintains a strong focus on customer service and compliance. "This position is eligible to work onsite, remote or hybrid (9 or more days a month on site) in accordance with our Telecommuting Policy. Applicants must reside in Kansas or Missouri or be willing to relocate as a condition of employment."

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Why Join Us

• Make a Positive Impact: Your work will directly contribute to the health and well-being of Kansans.
• Family Comes First: Total rewards package that promotes the idea of family first for all employees.
• Dynamic Work Environment: Collaborate with a team of passionate and driven individuals.
• Stability: 80 years of commitment, compassion and community

Compensation

$30.11 - $35.80 hourly Non-Exempt 14

*Sales Incentive Eligible

Blue Cross and Blue Shield of Kansas offers excellent competitive compensation with the goal of retaining and growing talented team members. The compensation range for this role is a good faith estimate, it is estimated based on what a successful candidate might be paid. All offers presented to candidates are carefully reviewed to ensure fair, equitable pay by offering competitive wages that align with the individual's skills, education, experience, and training. The range may vary above or below the stated amounts.

What You'll Do

• Manage the enrollment and renewal process for small groups (1–9 lives) statewide
• Meet or exceed retention and growth targets for health, dental, life, and ancillary products
• Assist with the retention of current small business clients by identifying at-risk groups and developing proactive solutions
• Assess client needs and present tailored benefit options using available underwriting guidelines
• Clearly communicate benefit offerings, premium calculations, and rating methodologies
• Respond to customer inquiries professionally and resolve service issues as needed
• Monitor competitive activity and provide actionable insights to leadership
• Accurately enter and update client data using internal systems (e.g., TMS)
• Maintain compliance with ACA, state and federal laws, underwriting policies, and internal procedures
• Collaborate with internal teams and participate in team meetings, training, and strategy development

Knowledge/Skills/Abilities

• Strong understanding of health, dental, life, and ancillary insurance products
• Demonstrated consultative sales skills and objection handling techniques
• Ability to interpret underwriting guidelines and benefit plan structures
• Strong written and verbal communication skills, including listening and explanation
• Excellent time management and multitasking abilities in a fast-paced environment
• Familiarity with competitive market trends and insurance pricing strategies
• Proficiency with PC-based systems
• Ability to maintain professionalism and customer focus under pressure
• Knowledge of ACA regulations and insurance-related state/federal laws

Education and Experience

• High school diploma or GED required,
• Bachelors degree in Marketing, Health Economics, or a related field preferred
• Minimum of 3 years' group or individual health insurance sales experience at BCBSKS, or 5 years in group sales
• If not already attained, must acquire a State of Kansas Insurance Agents License within 60 days and must maintain license through employment.
• If not already attained, must acquire a Federally Facilitated Marketplace (FFM) certification within 30 days and must maintain license through employment.

Physical Requirements

• Ability to sit or stand for extended periods.
• Ability to use a telephone and computer for up to 90% of the workday
• Ability to view a computer screen for prolonged periods
• Occasional walking, bending, reaching, or lifting within the office environment
• Ability to lift and carry up to 15 pounds
• Physical stamina to perform repetitive tasks throughout the workday

Benefits & Perks

• Base pay is only one component of your competitive Total Rewards package
• Incentive pay program (EPIP)
• Health/Vision/Dental insurance
• 6 weeks paid parental leave for new mothers and fathers
• Fertility/Adoption assistance
• 2 weeks paid caregiver leave
• 5% 401(k) plan matching
• Tuition reimbursement
• Health & fitness benefits, discounts and resources

Our Commitment to Connection and Belonging

At Blue Cross and Blue Shield of Kansas, we are committed to fostering a culture of connection and belonging, where mutual respect is at the foundation of our workplace. We provide equal employment opportunities to all individuals, regardless of race, color, religion, belief, sex, pregnancy (including childbirth, lactation, and related medical conditions), national origin, age, physical or mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military or veteran status, family or parental status, or any other characteristic protected by applicable law.

Blue Cross and Blue Shield of Kansas conducts pre-employment drug screening, criminal conviction check, employment verifications and education as part of a conditional offer of employment.