Junior Sales Support Specialist - Crm/dynamics 365 - Remote Eligible

Junior Inside Sales Support Specialist – Dynamics 365

Typical Day in the Role

In this position, you will act as a sales Consultant supporting the North America Non-Profit account team. The role focuses on outbound engagement with non-profit affiliates, responding to inbound inquiries, managing follow-ups with customers, and ensuring campaign progress is tracked accurately. You will also play a key role in making sure the team adheres to defined processes and procedures, while driving customer engagement and supporting documentation needs.

In This Role, You Will

• Support outbound sales and engagement efforts for non-profit affiliates across North America.
• Manage inbound requests from customers and ensure timely responses.
• Coordinate customer follow-ups and help track campaign progress through established systems.
• Collaborate with account teams to ensure alignment with processes, compliance, and best practices.
• Prepare documentation, status updates, and reporting for leadership and stakeholders.
• Demonstrate initiative in managing tasks independently while contributing to team goals.

Responsibilities

• Serve as a point of contact for both inbound and outbound customer engagement.
• Track, update, and maintain records of customer communications and campaign metrics.
• Support internal teams with documentation and adherence to operational procedures.
• Provide consultative sales support tailored to the unique needs of non-profit organizations.
• Help identify opportunities for improving outreach efficiency and customer satisfaction.

Required Qualifications

• Experience in sales consulting, account executive, or inside sales support roles.
• Strong working knowledge of CRM platforms, preferably Dynamics 365.
• Ability to document, track, and report on processes and campaign progress.
• Excellent communication and coordination skills to manage customer and team interactions.
• Self-starter with the ability to take ownership of tasks and deliver independently.

Preferred Qualifications

• Familiarity with the non-profit or philanthropic sector.
• Background in technical sales support or solution documentation.
• Experience supporting account teams in large or distributed organizations.
• Demonstrated ability to adapt quickly, work with minimal oversight, and thrive in a fast-paced environment.

Salary Range

Pay ranges vary based on multiple factors including, without limitation, skill sets, education, responsibilities, experience, and geographical market. The pay range for this position reflects geographic-based ranges for Washington state: $15/hr. The final salary/wage and job title for this opening will be based on the selected candidate's qualifications and experience and may fall outside this range.

Equal Opportunity Employer

Blueprint Technologies, LLC is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, age, disability, sex, gender identity or expression, orientation, veteran/military status, religion, national origin, ancestry, marital, or familial status, genetic information, citizenship, or any other status protected by law.

If you need assistance or a reasonable accommodation to complete the application process, please reach out to recruiting@bpcs.com.

Blueprint believe in the importance of a healthy and happy team, which is why our comprehensive benefits package includes:

• Medical, dental, and vision coverage
• Flexible Spending Account
• 401k program
• Competitive PTO offerings
• Parental Leave
• Opportunities for professional growth and development

Location: Remote