Position: Senior Sales Manager

Reports To: GM & Corporate Sales Leadership

Location: Hyatt Centric Wall Street New York

About Us

At Hyatt Centric Wall Street New York, we're more than just a hotel-we're a vibrant destination in the heart of downtown Manhattan. With a modern design and immersive local experiences, we offer our guests an unforgettable stay rooted in the energy of the city. We're currently seeking an experienced and strategic Senior Sales Manager to join our team and help drive business growth in one of the most dynamic markets in the world.

Job Summary

As a Senior Sales Manager, you'll play a pivotal role in identifying, developing, and securing new business opportunities while managing and growing key existing accounts. You'll represent the Hyatt Centric brand with confidence and professionalism, leveraging your industry knowledge and local market expertise to maximize revenue in all areas of the hotel-rooms, events, and food & beverage. This role is ideal for a results-driven hospitality professional with strong leadership skills and a proven track record in high-demand markets.

Key Responsibilities

• Strategic Sales Leadership: Proactively develop and execute sales strategies to grow revenue across corporate, group, and social segments, with a special focus on NYC-based business opportunities.
• Account Management: Cultivate and maintain long-term relationships with high-value clients and key decision-makers. Ensure a high level of client satisfaction through regular communication and tailored service.
• New Business Development: Identify and pursue new business through networking, lead generation, trade shows, industry events, and partnerships. Expand visibility of the Hyatt Centric Wall Street brand.
• Revenue Optimization: Partner with the Director of Sales and Revenue Management team to forecast, analyze trends, and maximize RevPAR and overall profitability.
• Cross-Department Collaboration: Work closely with Operations, Events, and Food & Beverage teams to ensure flawless execution of group and event business.
• Mentorship & Team Support: Support junior sales team members by sharing knowledge, offering guidance, and helping elevate team performance.
• Reporting & Systems: Utilize Hyatt systems to maintain accurate records, generate reports, and track performance metrics.

What We're Looking For

• Experience: Minimum 5-7 years of progressive hotel sales experience, preferably in a luxury or upscale urban property. NYC market experience is highly desirable.
• Education: Bachelor's degree in Hospitality, Business, or a related field preferred.
• Sales Expertise: Strong background in business development, account management, and closing complex deals.
• Communication Skills: Excellent verbal and written communication, with the ability to present to executives and negotiate with clients effectively.
• Technical Skills: Proficient in Microsoft Office, CRM systems, and hotel sales tools (Delphi, Envision, etc.).
• Leadership: Demonstrated ability to lead by example, inspire others, and contribute to a high-performing sales culture.
• Flexibility: Ability to work varying schedules, including occasional weekends or evenings, as business needs require.

Why Join Hyatt Centric Wall Street New York?

• Iconic Location: Be part of an energetic team in one of Manhattan's most historic and evolving neighborhoods.
• Career Growth: Hyatt is committed to internal development, offering endless opportunities for career advancement.
• Supportive Culture: Work in an environment where your ideas, ambition, and voice are valued.
• Comprehensive Benefits: Enjoy competitive compensation, bonus potential, health & wellness plans, and more.

Ready to Join Our Team?

If you're a passionate and driven sales leader ready to thrive in a dynamic, fast-paced New York City hotel environment, we'd love to hear from you. Apply today and discover how you can make an impact at Hyatt Centric Wall Street New York.