✨ About The Role
- The Logistics Account Representative will be responsible for developing and maintaining a book of business.
- This role involves cold calling new customers and nurturing existing relationships to enhance customer satisfaction.
- The representative will work closely with the Carrier Sales Representative to prioritize customer needs and ensure fulfillment.
- Regular communication with customers is necessary to proactively maintain business and address any issues.
- The position requires documentation of customer interactions using TMS after training.
⚡ Requirements
- The ideal candidate should possess strong communication and relationship-building skills to effectively engage with customers.
- A background in sales, particularly in freight or logistics, is preferred to ensure familiarity with the industry.
- The candidate should demonstrate problem-solving abilities and adaptability to address customer issues as they arise.
- Experience in a high call volume sales environment is essential for success in this role.
- Attention to detail and the ability to multitask are crucial for managing customer interactions and documentation.