Director, Sales Tools & Content Management, US Commercial Bank

Director, Sales Tools & Content Management

The Director, Sales Tools & Content Management owns the end-to-end strategy and execution of sales tools and enablement content for US Commercial Bank. The role ensures the design and integration of scalable, intuitive sales solutions within core platforms, ensuring that sellers can execute efficiently within their day-to-day workflows.

This role connects content design, digital content management, and sales solution implementation to drive seller effectiveness, productivity, and business results within the US Commercial franchise.

Key Responsibilities

• Sales Tools & Platforms Enablement
• Define and execute a sales tool and platform strategy aligned to business priorities and front-line sales workflows
• Translate business needs into practical, scalable sales solutions and digital capabilities
• Lead implementation of new tools, features, and enhancements with a focus on speed to value and measurable impact
• Ensure enablement assets are role-based, practical, and easily discoverable within core sales workflows
• Ensure readiness through playbooks, toolkits, and just-in-time learning assets
• Sales Content Management
• Own content lifecycle management, including standards, governance, and ongoing optimization in accordance with the risk management framework.
• Reduce redundancy and low-value materials by establishing clear ownership, review cadences, and retirement processes
• Ensure content is designed for usability, actionability, and scalability, not just information delivery
• Oversee the digital organization, tagging, and maintenance of sales content across enablement platforms
• Use data and usage insights to continuously improve content structure, accessibility, and relevance
• Partner with key stakeholders to ensure sales content and enablement solutions are embedded into core sales platforms to support seller workflows and adoption.
• Sales Solution Implementation & Enablement
• Drive deep integration of enablement solutions into core platforms
• Partner with Product, Marketing, Sales Enablement, and Technology to translate strategy into usable sales solutions
• Lead the implementation of new tools and content approaches, ensuring adoption readiness and seller impact
• Enable strong field adoption through embedded learning, reinforcement, and clear change communication

Qualifications

• Typically 9+ years of relevant experience and post-secondary degree in a related field or equivalent experience
• Deep expertise in sales platforms, CRM ecosystems, and digital enablement technologies
• Proven ability to lead tool adoption, platform transformation, and workflow integration initiatives
• Strong understanding of sales processes and front-line seller needs in a commercial banking context

Core Skills & Capabilities

Expertise in:

• Sales platforms (e.g., Salesforce, Seismic) and ecosystem integration
• Product delivery, Agile development, and solution implementation
• Data-driven decision making, usage analytics, and performance measurement
• Stakeholder leadership across Sales, Technology, Product, and Marketing

Advanced proficiency in:

• Information architecture and platform design
• Change management and adoption strategy
• Design thinking with a focus on user experience and workflow optimization
• Digital fluency and tool innovation
• Content design, technical writing, and storytelling
• Multimedia and visualization tools

Leadership & Impact

• Drives a platform, tool-enabled sales culture
• Balances innovation with governance, risk management, and scalability
• Leads cross-functional teams to deliver measurable improvements in seller productivity and business performance

Salary: $164,400.00 - $285,600.00

Pay Type: Salaried

The above represents BMO Financial Group's pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.

BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.

BMO is proud to be an equal employment opportunity employer. We evaluate applicants without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other legally protected characteristics. We also consider applicants with criminal histories, consistent with applicable federal, state and local law.

BMO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to BMOCareers.Support@bmo.com and let us know the nature of your request and your contact information.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.