✨ About The Role
- The Sales and Service Specialist role is designed as a growth opportunity within Firestone Complete Auto Care.
- Responsibilities include assessing customer needs, recommending products and services, and ensuring customer satisfaction.
- The position involves a mix of customer service (75%) and basic vehicle service tasks (25%).
- The role may require assisting the store manager or acting as Manager-On-Duty in certain situations.
- Successful candidates will learn all aspects of store operations, including inventory management and store displays.
âš¡ Requirements
- The ideal candidate will have a high school diploma or equivalent, demonstrating a foundational level of education.
- Strong customer service skills are essential, as the role involves direct interaction with customers to assess their needs and provide solutions.
- A proactive attitude towards learning and adapting to various store operations will be crucial for success in this hybrid role.
- Candidates should be comfortable performing basic vehicle service tasks, such as oil changes and tire installations.
- Flexibility in switching between customer service and technical tasks is important for this position.