✨ About The Role
- The Sales and Service Specialist role is a hybrid position that combines customer service and basic vehicle service tasks.
- The primary responsibility is to assess customer needs and recommend appropriate products and services.
- The role involves performing entry-level vehicle services, such as oil changes and tire services, making up about 25% of the job.
- Successful candidates will learn all aspects of store operations, including opening and closing procedures and inventory management.
- This position serves as a pipeline for future career growth within Firestone Complete Auto Care.
âš¡ Requirements
- The ideal candidate will have a high school diploma and a strong desire to learn about automotive services and sales.
- A customer-focused mindset is essential, as this role involves significant interaction with customers to assess their needs and provide solutions.
- Candidates should be adaptable, able to switch between customer service tasks and basic vehicle service tasks efficiently.
- Strong communication skills are important for resolving customer issues and ensuring satisfaction.
- A willingness to grow within the company and take on additional responsibilities, such as assisting the manager, is a key trait for success in this role.