✨ About The Role
- The Sales and Service Technician role is a hybrid position that combines customer service and basic vehicle service tasks.
- The technician will spend approximately 75% of their time on customer service and sales, and 25% on vehicle service tasks.
- Responsibilities include assessing customer needs, recommending products and services, and performing entry-level vehicle services.
- The role may involve assisting the manager or acting as Manager-On-Duty in certain situations.
- This position serves as a key pipeline for future career growth within Firestone Complete Auto Care.
âš¡ Requirements
- The ideal candidate will have a high school diploma or equivalent.
- A strong focus on customer service and the ability to resolve customer issues effectively is essential.
- Candidates should be adaptable, able to switch between customer interaction and vehicle service tasks.
- A willingness to learn all aspects of store operations is important for career growth.
- Individuals should be proactive and demonstrate a commitment to ensuring customer satisfaction.