✨ About The Role
- The Sales and Service Technician role is a hybrid position that combines customer service and basic vehicle service tasks.
- The technician will spend approximately 75% of their time on customer service and sales, and 25% on vehicle service tasks.
- This position serves as a key pipeline for future career growth within Firestone Complete Auto Care.
- Responsibilities include assessing customer needs, recommending products and services, and ensuring timely completion of services.
- The role may involve assisting the manager or acting as Manager-On-Duty in certain circumstances.
âš¡ Requirements
- The ideal candidate will have a high school diploma or equivalent.
- A strong focus on customer service and sales is essential for success in this role.
- Candidates should be adaptable and willing to learn all aspects of store operations.
- Experience in basic vehicle service tasks, such as oil changes and tire services, is beneficial.
- A proactive approach to resolving customer issues will be crucial in ensuring customer satisfaction.