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Jewelry Sales Consultant
Create personalized jewelry experiences for customers through in-person and virtual consultations.
Baltimore, Maryland, United States
Entry Level
$22 USD / hour
2 weeks ago
Brilliant Earth
An online retailer specializing in ethically sourced and environmentally friendly jewelry.
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✨ About The Role
- The Jewelry Sales Consultant will guide customers through the purchasing process, utilizing sales strategies and product knowledge.
- They will manage a high volume of sales leads through various channels, including email, live chat, and phone.
- The role involves proactively assisting customers in the showroom and conducting post-sale appointments for follow-up services.
- The consultant will be responsible for maintaining a safe and pleasant environment in the showroom and ensuring product security.
- They will also review customer feedback to continuously improve sales performance and customer experience.
âš¡ Requirements
- The ideal candidate has a strong passion for providing exceptional customer service and goes above and beyond to ensure a positive experience for every customer.
- They are driven to exceed sales goals and thrive in a fast-paced environment, demonstrating a competitive spirit.
- Attention to detail is crucial, as they understand that the little things can make a significant difference in customer satisfaction.
- Excellent communication skills are essential, allowing them to interact effectively with customers and team members in various formats.
- A collaborative mindset is important, as they will work closely with others to achieve common goals and improve the customer experience.
About Brilliant Earth
An online retailer specializing in ethically sourced and environmentally friendly jewelry.