✨ About The Role
- Jewelry Consultants will guide customers through the purchasing process, utilizing sales strategies and product knowledge.
- The role involves managing a high volume of incoming sales leads through various communication channels.
- Consultants will proactively greet and assist customers, ensuring a personalized and luxury experience.
- Post-sale appointments will be conducted to assist customers with inquiries related to pickups, exchanges, and resizing.
- The position requires reviewing customer feedback to continuously improve the customer experience and sales performance.
âš¡ Requirements
- The ideal candidate has a strong passion for providing exceptional customer service and goes above and beyond to create memorable experiences for customers.
- A successful candidate will thrive in a fast-paced environment and be driven to exceed sales targets.
- Attention to detail is crucial, as the role involves assisting customers with significant purchasing decisions.
- Excellent communication skills are essential for interacting with customers and team members effectively.
- The candidate should be a collaborative team player, believing in the importance of working together to transform the jewelry industry.