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Jewelry Sales Consultant
Create memorable customer experiences by guiding them through personalized jewelry purchasing journeys.
Seattle
Entry Level
$24 USD per hour
2 weeks ago
Brilliant Earth
An online retailer specializing in ethically sourced and environmentally friendly jewelry.
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✨ About The Role
- The Jewelry Consultant will guide customers through the sales process, utilizing sales strategies and product knowledge to assist in their purchasing decisions.
- The role involves managing a high volume of incoming sales leads through email, live chat, and phone calls to meet individual revenue targets.
- The consultant will proactively greet and assist customers in the showroom, creating a one-on-one customer experience.
- Post-sale appointments will be conducted to assist customers with inquiries such as pick-ups, exchanges, and re-sizing.
- The consultant will also review customer feedback and work with leaders to continuously improve the customer experience and sales performance.
âš¡ Requirements
- The ideal candidate has a strong passion for providing exceptional customer service and goes above and beyond to ensure a memorable experience for each customer.
- A successful candidate thrives in a fast-paced environment and is motivated by the challenge of exceeding sales targets.
- Attention to detail is crucial, as the candidate must be able to manage multiple purchasing decisions while ensuring a personalized experience.
- Excellent communication skills are essential, as the role involves interacting with customers and teammates through various channels.
- The candidate should be a collaborative team player, believing in the importance of working together to transform the jewelry industry.
About Brilliant Earth
An online retailer specializing in ethically sourced and environmentally friendly jewelry.