✨ About The Role
- Jewelry Sales Consultants will guide customers through the purchasing process, utilizing sales strategies and product knowledge.
- They will manage a high volume of incoming sales leads through various channels, including email, live chat, and phone.
- The role involves proactively assisting customers in the showroom and conducting post-sale appointments for follow-up services.
- Consultants will be responsible for confirming appointments and addressing customer inquiries before their visits.
- They will review customer feedback to continuously improve the sales experience and their own performance.
âš¡ Requirements
- The ideal candidate has a strong passion for providing exceptional customer service and goes above and beyond to create memorable experiences for customers.
- They are driven to exceed sales goals and thrive in a fast-paced environment, demonstrating a competitive spirit.
- Attention to detail is crucial, as they understand the importance of the little things in creating a positive customer experience.
- Excellent communication skills are essential, allowing them to interact effectively with customers and team members in various formats.
- A collaborative mindset is important, as they will work closely with others to achieve common goals and transform the jewelry industry.