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Jewelry Sales Consultant

Create personalized jewelry experiences for customers through in-person and virtual consultations.
St. Louis, Missouri, United States
Entry Level
1 week ago
Brilliant Earth

Brilliant Earth

An online retailer specializing in ethically sourced and environmentally friendly jewelry.

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✨ About The Role

- Jewelry Sales Consultants will guide customers through the purchasing process, utilizing sales strategies and product knowledge. - They will manage a high volume of incoming sales leads through various channels, including email, live chat, and phone. - The role involves proactively assisting customers in the showroom and conducting post-sale appointments for follow-up services. - Consultants will be responsible for confirming appointments and addressing customer inquiries before their visits. - They will review customer feedback to continuously improve the sales experience and their own performance.

âš¡ Requirements

- The ideal candidate has a strong passion for providing exceptional customer service and goes above and beyond to create memorable experiences for customers. - They are driven to exceed sales goals and thrive in a fast-paced environment, demonstrating a competitive spirit. - Attention to detail is crucial, as they understand the importance of the little things in creating a positive customer experience. - Excellent communication skills are essential, allowing them to interact effectively with customers and team members in various formats. - A collaborative mindset is important, as they will work closely with others to achieve common goals and transform the jewelry industry.
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Jewelry Sales Consultant
St. Louis, Missouri, United States
Sales
About Brilliant Earth
An online retailer specializing in ethically sourced and environmentally friendly jewelry.