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Jewelry Sales Consultant
Create personalized jewelry experiences for customers during in-person and virtual consultations.
Miami
Entry Level
2 weeks ago
Brilliant Earth
An online retailer specializing in ethically sourced and environmentally friendly jewelry.
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✨ About The Role
- The Jewelry Consultant will guide customers through the purchasing process, utilizing sales strategies and product knowledge to assist in finding the perfect jewelry match.
- The role involves managing a high volume of incoming sales leads and providing a luxury customer experience reflective of the brand's high-quality products.
- The consultant will proactively greet and assist customers, ensuring a pleasant and memorable one-on-one experience.
- Post-sale appointments will be conducted to assist customers with inquiries related to pick-ups, exchanges, and resizing.
- The consultant will also be responsible for confirming showroom appointments and addressing any pre-appointment questions from customers.
âš¡ Requirements
- The ideal candidate has a strong passion for providing exceptional customer service and goes above and beyond to create memorable experiences for customers.
- A successful candidate thrives in a fast-paced environment and is driven to exceed sales targets and goals.
- Attention to detail is crucial, as the role involves assisting customers with significant purchasing decisions and ensuring a high-quality experience.
- Excellent communication skills are essential, as the candidate will interact with customers and team members through various channels, including in-person, email, and live chat.
- The candidate should be a collaborative team player, believing in the importance of working together to transform the jewelry industry.
About Brilliant Earth
An online retailer specializing in ethically sourced and environmentally friendly jewelry.