✨ About The Role
- Jewelry Consultants will guide customers through the purchasing process, utilizing sales strategies and product knowledge to create personalized experiences.
- They will manage a high volume of sales leads through various channels, including email, live chat, and phone calls.
- The role involves proactively assisting customers in the showroom, ensuring a luxury experience reflective of the brand's high-quality products.
- Post-sale appointments will be conducted to assist customers with inquiries related to pick-ups, exchanges, and resizing.
- The position requires opening and closing the showroom and enforcing policies to maintain a safe and pleasant environment for guests.
âš¡ Requirements
- The ideal candidate has a strong passion for providing exceptional customer service and goes above and beyond to ensure a memorable experience for each customer.
- They are driven to exceed sales goals and thrive in a fast-paced environment, demonstrating a competitive spirit.
- Attention to detail is crucial, as they will be assisting customers during significant moments in their lives, requiring a keen eye for the little things.
- Excellent communication skills are essential, allowing them to interact clearly and effectively with customers and team members.
- A collaborative mindset is important, as they will work closely with others to transform the jewelry industry.