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Luxury Sales Manager
Lead a team to drive exceptional luxury customer experiences and achieve sales targets.
Seattle
Mid-Level
$65,000 - 85,000 USD / year
1 week ago
Brilliant Earth
An online retailer specializing in ethically sourced and environmentally friendly jewelry.
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✨ About The Role
- The Luxury Sales Manager will lead a team to achieve and exceed sales goals in the Seattle showroom.
- Responsibilities include recruiting, mentoring, and coaching team members to meet quarterly sales targets.
- The role involves analyzing sales data to identify opportunities for improvement and implementing strategic initiatives.
- The manager will take full accountability for showroom operations, ensuring high standards of customer service.
- Ongoing training and performance feedback will be provided to develop the team's skills and capabilities.
- The position requires conducting in-person customer appointments and presenting jewelry in a luxury environment.
- Collaboration with various departments is essential to drive business growth and enhance customer satisfaction.
- The manager will consistently seek ways to improve the customer experience and resolve escalations.
âš¡ Requirements
- The ideal candidate has proven experience managing people in retail or direct-to-consumer sales.
- Strong leadership abilities are essential to inspire and develop a high-performing team.
- Excellent business acumen is required to analyze data and make strategic decisions.
- Exceptional communication skills, both written and verbal, are necessary for effective team and customer interactions.
- A robust understanding of CRM software is important for managing customer relationships.
- The candidate should possess an entrepreneurial spirit and a self-starter mindset.
- A bachelor's degree or equivalent experience is preferred.
- An interest in socially and environmentally responsible organizations and products is valued.
About Brilliant Earth
An online retailer specializing in ethically sourced and environmentally friendly jewelry.