Sales Support Rep

Sales Support Rep

Job Category: Sales

Location: Bridgetown Windows and Doors | BWD - Portland, 12067 NE Glenn Widing Dr, Portland, OR 97220, USA

What You'll Do

• Deliver outstanding customer service via phone, email, and in person
• Field inquiries, resolve concerns, and route opportunities to our sales team
• Organize and maintain company supplies, apparel, and business resources
• Assist with marketing projects, mailings, and website content updates
• Track and schedule services for completed projects
• Greet and assist showroom visitors, ensuring a top-notch experience
• Maintain accurate CRM records and support order processing
• Collaborate with sales, marketing, and installation teams
• Prepare outgoing mail and manage digital documents
• Support our mission to deliver new markets and customers

Qualifications

• High school diploma or equivalent
• At least 1 year of customer-facing experience, preferably in retail or the building products industry
• Familiar with the Portland, OR metro area
• Proficiency in Microsoft Office, web-based applications, and CRM systems (Jobber experience a plus!)
• Outstanding communication, organizational, and problem-solving skills
• Ability to add, subtract, multiply, and divide in all units of measure
• A positive attitude and strong relationship-building abilities
• Valid driver's license and safe driving record
• Pass a pre-employment drug test

What We Offer

Starting pay of $25.00 per hour, plus you will have an opportunity to earn Team Incentive Performance (TIP) pay when the team achieves performance targets. Generally, your full-time work schedule is Mon – Fri 8:00 am to 5:00 pm.

We're proud to offer a safe and respectful workplace culture, on-the-job training and advancement opportunities; paid time off; medical, dental, and vision benefits; short and long-term disability and company paid life insurance; and 401k with company match and an employee stock ownership plan (ESOP) to reward your efforts over the long term.

Who We Are

With more than 40 years of experience in Portland's window and door market, Bridgetown Window & Door specializes in solutions for homes from many eras, always respecting their architectural character. We offer expertise across all materials, including wood, vinyl, fiberglass, and fir doors and are focused on delivering high-quality products at affordable prices with friendly, prompt service. As a member of Building Material Distributor's (BMD) nationwide family, we share in over seventy-five years of industry excellence, supplying top building materials to customers across the country.