Entering and processing customer orders accurately and in a timely manner.
Coordinating between sales, logistics, and operations to ensure smooth order fulfillment.
Preparing sales reports, tracking orders, and maintaining customer records.
Responding to customer inquiries regarding order status, delivery, and product details.
Assisting the Sales Team with quotes, proposals, and follow-up.
Ensuring all data entered into CRM/ERP systems is correct and up to date.
Supporting Account Managers with scheduling, documentation, and administrative tasks.
Handling order adjustments, returns, and credits as required.
Maintaining strong communication with internal departments and external clients.