Sales Representative (remote Possibility) - Remote Eligible

Sales Representative

Position Overview:

As a Sales Representative with Monster Transmission & Performance, you will play a crucial role in shaping positive customer experiences by providing expert assistance and guidance through incoming calls and live chat interactions on our website. This is a unique sales position where your focus will be on understanding customer needs, providing tailored solutions, and ultimately driving revenue through effective communication, customer service, and product knowledge.

As a Sales Representative, you will be integral to ensuring a seamless customer journey from initial inquiry to order fulfillment. This entails liaising with internal teams such as client care and production to address customer needs promptly and accurately. Your ability to collaborate effectively across departments will be critical in delivering exceptional customer experiences and driving overall customer satisfaction.

This is an hourly role with a base rate of $15.00 an hour in addition to uncapped commission opportunities. Sales Representatives can earn between $40,000 to $80,000 annually.

Must be available to work weekends.

Responsibilities:

• Develop and maintain relationships with new and existing customers to drive sales growth.
• Utilize Salesforce for tracking sales activities, managing customer interactions, and reporting on sales performance.
• Upsell additional products or services to enhance customer satisfaction and increase revenue.
• Negotiate terms of sales agreements to ensure mutual benefit for both the company and the client.
• Collaborate with team members to develop effective sales strategies and share best practices.
• Provide exceptional customer service by addressing inquiries, resolving issues, and ensuring client satisfaction.