Sales Coordinator

Barry-Wehmiller Paper Converting Machine Company

The position is responsible for ensuring that customers receive complete, accurate and timely technical proposals, order acknowledgements, and function as the liaison between Sales Executives, internal departments, and customers.

Essential Functions:

• Maintain price worksheets used by Sales Executives for quoting standard machines with standard options.
• Work with Sales Executives to coordinate technical reviews with customers, Engineering, and Operations to review the RFQ to determine scope and project risks.
• Maintain proposal formats for use by Sales Executives, including structure, format, and accuracy of content.
• Follow-up with Sales Executives on open quotes to confirm they are active and valid.
• Maintain standard machine specifications that align with Engineering's G-Job structure.
• Enter orders and billing plans in D365 F&O and maintain specifications for all sold jobs.
• Maintain the structure and content of electronic document management system.
• Coordinate, participate in and occasionally conduct customer visits.
• Organize internal and external (when required) customer machine demos.
• Participate in Sales kick-off/RBD meetings.
• Assist Managing projects at larger revenue levels and/or with moderate risks, following the Committed L3 Playbook processes.
• Act as the single point of contact between Engineering, Operations, and Sales Executives, or directly with the customer to ensure project success.
• Maintain integrity of data in the customer relationship management (CRM/CPQ) database.
• Actively participate in Mission Control Room meetings.
• Facilitate resolution of customer related financial issues, billing discrepancies, past due invoices and credit holds.
• Perform other duties as assigned.

Education & Experience:

• An associate degree in a technical or business-related discipline is preferred. A high school diploma or equivalent is required.
• Four to six years of relevant experience, preferably in a manufacturing environment.

Knowledge, Skills, Abilities:

• Demonstrated communication, organization, and time management skills
• Proven problem-solving skills
• Excellent organizational, planning, and scheduling abilities
• Proficiency in Microsoft Office
• Experience in Microsoft Dynamics365 F&O and/or CE is preferred, but a willingness to learn it is required.
• Ability to work within a CRM system (experience with CRM tool is highly preferred)
• Ability to travel as required (minimal travel)

Competence:

• Customer Focus – Building strong customer relationships and delivering customer-centric solutions.
• Instills Trust – Gaining the confidence and trust of others through honesty, integrity, and authenticity.
• Drives Results – Consistently achieving results, even under tough circumstances.
• Communicates Effectively – Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
• Optimizes Work Processes – Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.
• Action Oriented – Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
• Collaborates – Building partnerships and collaborating with others to meet shared objectives.
• Decision Quality – Making good and timely decisions that keep the organization moving forward.
• Manages Ambiguity – Operating effectively, even when things are not certain or the way forward is not clear.

Leadership Responsibility:

This position does not directly supervise other team members.

Work Environment/Physical Demands:

• Typically sits, grasps items and performs keyboarding for frequent operation of a computer
• Stand, walk, bend, reach or otherwise move about occasionally
• Lift, move or otherwise transfer items up to 30 lbs. occasionally
• Occasional exposure to typical machine shop physical hazards
• Travel by air or car occasionally

Barry-Wehmiller is an equal opportunity employer. M/F/D/V This organization uses E-Verify. Applicants may be subject to pre-employment screening which may include drug screening, reference checks, employment verifications, background screening and/or skills assessments.