Administrative Assistant - Account Executive

Administrative Assistant

Join our Business Aviation Training Centre in Burgess Hill as an Administrative Assistant within our Account Executive team. This 12-month fixed-term contract offers the opportunity to gain hands-on experience in a dynamic, fast-moving training environment, with potential for internal development.

In this role, you will provide key operational and administrative support, deliver a high level of customer service, and help ensure the successful delivery of simulator training for our private jet training programmes.

Provide administrative and operational support to the Account Executive team within a fast-paced Business Aviation Training Centre environment.

Respond to client enquiries promptly and professionally, ensuring accurate data entry into Salesforce and Gemini, including generating reports as required.

Provide temporary cover for Account Executives during leave periods, supporting the management of customer accounts.

Assist with payment collection, including client check-in and COD payment processing.

Ensure all required training paperwork (TCAs) is complete and up to date; contact clients to confirm training details and documentation.

Support Account Executives with booking activities, pricing updates, and day-to-day administrative tasks.

This is an entry-level role; experience in a customer or client relations position is preferred but not mandatory.

Ability to work effectively in a busy team environment and support colleagues.

Strong organizational and prioritization skills, with the ability to manage multiple tasks simultaneously.

Excellent communication and customer service skills, with an outgoing and proactive approach.

Ability to work onsite in Burgess Hill.

Motivation to progress into an Account Executive role within a sales-driven environment.

Experience working in a fast-paced operational or training delivery environment.

Familiarity with Salesforce, Gemini, or similar CRM/administrative systems.

Attractive benefits including a flexible holiday policy and flexi time scheme.

Private health insurance (BUPA).

Healthcare cash plan.

Employer contributed pension scheme.

Life Assurance.