ACCOUNT EXECUTIVE

Account Services

Reports to: Account Supervisor

Job Summary

The Account Executive is an Account Services department position for someone with the ability to provide support for the day-to-day contact between the agency and the client, ensuring proper information flow between parties. This person takes a positive, collaborative approach to problem-solving in supporting and managing projects. The Account Executive partners with all departments, with an increasing focus on Creative, Project Management, Strategy, and Finance, while also developing mentoring and management skill sets.

Key Job Responsibilities

• Works independently to support supervisors in the development of presentations to clients on projects in development
• Takes ownership of the project brief from draft development through client approval, leads project kickoffs with internal team
• Owns some projects on the team (such as a print project or banner) and actively learns to take on bigger projects (for example, an IVA or website)
• Supports upper-level account service managers on the implementation of larger workstreams and strategic initiatives
• Serves as the liaison between the client and the internal/external stakeholders to ensure the client's needs and goals are being met while maintaining clear, effective communication
• Supports tracking of assigned project budgets regularly and works with supervisors to develop monthly client reconciliation
• Develops deeper relationship with client while attending client meetings, including Medical/Legal/Regulatory reviews
• Owns the PRC process, including tracking, submissions and communicating comments back to internal team while developing a strong relationship with the review committee
• Continuously works to expand market knowledge and stay current with respect to advertising opportunities among various platforms, especially those valuable to assigned brands
• Stays current on emerging market trends and applies them to the brand planning and execution
• Trains on creative brief, brand story, and brand strategies
• Demonstrates a solid understanding of product, scientific data, strategies, and marketplace

Job Qualifications

• Bachelor's degree required
• 1-2 years of experience in the advertising industry
• At least 1-2 years of Account Coordinator experience in an agency setting
• Strong professional presence-possesses positive, inspirational qualities that motivate internal team and evoke ease and confidence in clients
• Possesses superior verbal and written communication skills, both with clients and internal brand teams
• Can mindfully manage deadlines, multiple tasks, and challenges
• Ability to travel (locally and nationally) up to 25% of the time
• Willingness to go beyond what is described in the job description and be flexible for the team, and ultimately, the work